At a glance
Save-Rate / Follower / Rating Threshold Crossed is the account-health alert that fires the moment any one of three core Depop signals breaches its safe band: save rate falls under roughly 2 per 1,000 views, follower growth turns net-negative, or average rating drops below about 4.7. Each of these on its own is an early warning that the algorithm is about to reduce your reach. Bundled into one alert, they give the owner a single place to catch account-health erosion before it shows up in sales.
Calculation
The card evaluates three thresholds in real time and lists each breach as an alert item. Save rate, net follower growth and average rating are read from the Depop integration; each threshold is configurable in the Alert Rules tab. The illustrative defaults are 2 saves per 1,000 views, net-negative follower growth, and a 4.7 rating floor.Worked example
A representative reading of Save-Rate / Follower / Rating Threshold Crossed for a typical resale shop on Depop. On 14 Jun 26 the alert surfaced two items: save rate had fallen to 1.6 per 1,000 and follower growth had turned net-negative for the week, while rating held at 4.8. Vortex Mind linked both to a stretch of listings shot in poor light plus a pause in daily relisting. Because rating was still safe, the owner knew this was a content-and-cadence problem, not a service problem, and acted accordingly. Reshooting lead photos and resuming relists cleared both breaches inside two weeks. To see the full breach history, ask Ask Viq when account-health thresholds were crossed this quarter.Sibling cards merchants should reference together
Reconciling against Depop
Where to look in Depop’s own dashboard: Depop does not bundle these three signals into a single alert. To reconcile, check each underlying figure in its own place: save rate and views in listing insights, follower total on your profile, and rating on your shop page. The alert simply watches all three at once. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: open each source card to confirm which signal breached and why. For divergence investigations, use Vortex Mind.