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Card class: Non-HeroCategory: Geography

At a glance

AOV by Country breaks your average order value down by the buyer’s country. Depop’s buyer base skews young and spans markets with very different price tolerances and shipping economics, so a single blended average can hide where your most valuable orders come from. This card shows which markets buy higher-value items, which is where pricing, shipping offers and listing focus pay back most.
What it countsAverage order value, split by buyer country, for the selected period. Shown as a bar comparison across markets.
Sample typeBackend API data from Depop, refreshed on the standard data refresh.
Why it mattersOrder value varies by market because of currency, shipping cost and category mix. Knowing where high-AOV orders come from tells you where to concentrate listing effort and where international shipping is worth the friction.
Reading the valueCompare bars across countries, not just the headline. A market with high AOV but low order count may be a growth opportunity; a high-volume low-AOV market may need a different price or product mix.
Currencycurrency
Time window30D
Alert trigger-
Sentiment keydep_aov_by_country
Rolesowner, marketing

Calculation

The card groups orders by buyer country and computes average order value within each group over the window. Vortex IQ reads order value and buyer location from the Depop integration and normalises currency for comparison where applicable.

Worked example

A representative reading of AOV by Country for a typical UK-based vintage shop on Depop. Over 30 days the blended AOV was about 28 pounds, but the breakdown told a sharper story: domestic UK orders averaged 24 pounds while US buyers averaged 41 pounds, driven by higher-value designer pieces. Vortex Mind highlighted that US orders were only 12 percent of volume but 19 percent of revenue. The seller responded by featuring designer items more prominently and offering a clearer US shipping option. To explore the split, ask Ask Viq for average order value by country this month sorted by value.

Sibling cards merchants should reference together

CardWhy merchants reach for it
dep_orders_by_countryGeography sibling: volume by market, the other half of the picture.
dep_aovSales sibling: the blended average this card decomposes.
dep_net_revenueRevenue sibling: where high-AOV markets lift the bottom line.
dep_revenue_trendTrend sibling: how market mix shifts over time.
dep_order_countVolume sibling: total orders behind the averages.

Reconciling against Depop

Where to look in Depop’s own dashboard: Depop does not surface an AOV-by-country breakdown directly. To reconcile, cross-check the blended AOV against your order history and confirm the country split looks right against a sample of recent orders. Why the Vortex IQ value may legitimately differ:
ReasonDirectionWhat to do
Currency normalisation. Cross-market comparison requires a common currency.VariableConfirm the reporting currency.
Buyer location vs shipping address. Country may be derived differently.MarginalCheck which location field is used.
Period boundary. Vortex IQ uses a 30-day rolling window.VariableMatch the period range.
Cross-connector reconciliation: read AOV by country alongside orders by country to separate value from volume. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does AOV by Country update? The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). Q: One country shows a very high AOV from few orders. Can I trust it? Treat small samples with caution. A handful of high-value orders can inflate a market’s average. Read it next to the order count for that country before acting. Q: Why does currency matter here? Buyers in different markets pay in different currencies. To compare AOV fairly, values are normalised to a common reporting currency. Confirm that currency matches your accounting view. Q: Can I customise this card? There is no alert threshold on this card by default, but the reporting period and currency are configurable per profile.

Tracked live in Vortex IQ Nerve Centre

AOV by Country is one of hundreds of KPI pulses Vortex IQ tracks across Depop and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.