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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 21 KPI pulses for PostNord stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The PostNord connector brings the Vortex IQ AI OS to merchants shipping across the Nordics via the joint Swedish-Danish postal carrier serving Sweden, Denmark, Norway, and Finland with parcels, letters, and pickup-point delivery. The Nerve Centre tracks 21 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Late Shipments, Exception Rate, Open Claims, and Days to Token Expiry. Vortex Mind investigates when a specific country lane drifts off pace; Ask Viq™ answers in plain English with citations back to the source shipment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.