What Vortex Backup does for Shopify
Shopify gives every merchant exactly one production storefront and exactly zero rollback mechanisms. The platform’s “version history” surface is limited to themes; there is no undo for a deleted product, no undo for a corrupted customer record, no undo for a navigation menu that someone edited at 11pm. Vortex Backup fills all of those gaps. The app provides:- 19 entity types covered. Products, Collections, Customers, Orders, Discount Codes, Discount Automatic, Blogs, Pages, Files, Themes, Gift Cards, Navigation Menus, URL Redirects, Markets, Delivery Profiles, Locations, Price Lists, Catalogs, Metafield Definitions, Metaobject Definitions, Metaobjects.
- Real-time webhook backup for Products, Collections, Customers, and Orders. Every change captured as Shopify fires the webhook.
- Manual full backup for the 17 entity types Shopify does not expose via webhook. One click to capture a snapshot.
- Per-record restore. Rollback works at the individual record level, by Shopify ID. One product, one customer, one collection. The rest of the store is untouched.
- Side-by-side version comparison. Compare any two versions of an entity in Summary or Source Code (JSON) view before deciding to restore.
- Theme backup with full ZIP archive. Themes are backed up as a complete ZIP including templates, sections, snippets, layouts, CSS / JS assets, and settings. Restore creates a new theme so the live theme is never overwritten.
- File and media backup to Azure Blob Storage. Images, videos, documents, 3D models. Restore via secure SAS URLs.
- Smart collection handling. Smart collections restore with their automation rules intact; Shopify rebuilds product membership automatically. Manual collections explicitly restore product associations.
- Inventory restore by location. Inventory quantities restore per location, matched by location name.
- Sales channel publishing sync. Product channel publication assignments are compared and synchronised during rollback.
Why a Shopify merchant needs this
Shopify is generous about telling you what changed and stingy about helping you fix it. The Admin shows recent edits in the activity log, but there is no “revert” button on a product detail page. There is no recover-deleted for a product or collection. There is no rollback for a customer record corrupted by a botched bulk import. There is no version history for navigation menus, delivery profiles, markets, or metaobjects. Vortex Backup adds all of those. Real-time for the entities that webhook supports, on-demand for the rest, with a side-by-side comparison so you can see exactly what changed before you restore.The 9 pages in this section
| Page | What it covers |
|---|---|
| Getting started | The four-step rollback walkthrough |
| Features and benefits | All twelve major features and the business outcomes they unlock |
| Setup and onboarding | Install from the App Store and post-install walkthrough |
| What we backup and rollback | Per-entity backup and rollback support, what cannot be rolled back |
| Understanding the dashboard | The dashboard layout, store info, snapshot grid |
| Change logs and restore | The Change Logs audit trail and the Restore Centre side-by-side comparison |
| Settings and fields | Real-time vs manual backup controls, plus the per-field reference |
| FAQs and known issues | FAQs, known issues, roadmap, release notes, how-to topics |
How Vortex Backup connects to the rest of the AI OS
Vortex Backup does not run in isolation. It plugs into the rest of the Vortex IQ AI OS in three ways.- The Shopify connector provides the underlying API access. The same OAuth credentials power Vortex Backup webhooks and the broader Vortex IQ analytics surface.
- Nerve Centre Shopify cards show production KPIs (sessions, conversion, revenue, abandoned checkouts). When a metric falls off a cliff, Vortex Backup is where you investigate whether a recent change is the cause.
- Actions findings such as “product XYZ price was changed by 60% three hours ago” route into the Vortex Backup Restore Centre.
- Ask Viq can answer “what changed on product XYZ in the last 24 hours?” by reading the Vortex Backup version log.