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Card class: Non-HeroCategory: Sessions & Audience

At a glance

Microsoft Clarity flags sessions it suspects are automated, and this card shows what share of your traffic those bot sessions make up. A high share matters because bots inflate session counts, distort engagement signals, and can make every other metric look better or worse than reality. Keeping an eye on it helps you trust the numbers underneath.
What it countsThe percentage of tracked sessions that Microsoft Clarity flags as suspected bot activity.
Sample typeBehavioural session data from Microsoft Clarity (heatmaps and session recordings), refreshed on the standard data refresh.
Why it mattersA high bot share inflates and distorts every other metric, so it undermines confidence in the whole dashboard.
Reading the valueLower is better; a rising percentage means more of your traffic is automated and your real-shopper signals are getting diluted.
Currencypercent
Time window30D vsP
Alert trigger>15%
Sentiment keyclr_bot_traffic_pct
Rolesowner, marketing

Calculation

Microsoft Clarity classifies suspected automated sessions as it records traffic. Vortex IQ expresses those flagged sessions as a percentage of all tracked sessions over the window and compares it against the prior period. See the At a glance table for the alert trigger and time window, and the worked example below for how it reads in practice.

Worked example

A representative reading of Bot Traffic % for a typical merchant on Microsoft Clarity. A store usually sits around 6% bot traffic. Over a fortnight it climbs to roughly 18% and crosses the alert trigger. The merchant opens Vortex Mind to trace the rise upstream and finds a surge from a single data-centre region hitting one campaign URL. They ask Ask Viq “which pages are getting the most bot sessions this month?” in plain English, then add a filter and tighten the affected ad targeting so the real-shopper picture sharpens again.

Sibling cards merchants should reference together

CardWhy merchants reach for it
clr_sessions_capturedThe raw session count that bot traffic inflates.
clr_country_splitHelps spot bot surges concentrated in a single region.
clr_sessions_by_deviceDevice mix often reveals automated traffic patterns.
clr_alert_tracking_brokenA bot-filtering shift can move session counts and trigger this alert.
clr_top_pages_by_sessionsPinpoints which pages are absorbing the bot sessions.

Reconciling against Microsoft Clarity

Where to look in Microsoft Clarity’s own dashboard: Open the Clarity Dashboard and review the session and traffic insights, applying any available bot or filter views. Confirm the period and any device or channel filters match the Vortex IQ profile. Why the Vortex IQ value may legitimately differ:
ReasonDirectionWhat to do
Period boundary. Vortex IQ uses rolling windows by default; Clarity may use calendar periods.VariableMatch the period range.
Sampling. Clarity may sample sessions on high-traffic sites; Vortex IQ reads what Clarity exposes.VariableAllow for sampling on busy stores.
Filter scope. Profile-level filters (device, channel, bot exclusion) may narrow the Vortex IQ view.VariableMatch filter settings.
Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does Bot Traffic % update? The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard. Q: Why does my Microsoft Clarity dashboard show a different number? Clarity applies its own bot detection and may sample sessions on high-traffic sites, so its bot share can differ from the Vortex IQ view. Period boundaries and any device or channel filters in your profile also shift the percentage. Match those settings before assuming a real divergence. Q: Does a low bot percentage mean my data is clean? Bot detection is best-effort, so some automated traffic can slip through as human and some genuine visitors can be misflagged. Treat the figure as a strong directional signal rather than an exact census of bots. Q: Can I customise the alert threshold? Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

Tracked live in Vortex IQ Nerve Centre

Bot Traffic % is one of hundreds of KPI pulses Vortex IQ tracks across Microsoft Clarity and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.