At a glance
Real-Time Users is a audience metric tracked from Microsoft Clarity data. It surfaces operational signal at the audience layer so merchants can spot regressions, opportunities, and structural patterns in their store performance. The card pairs with sibling metrics in the Audience category to build a complete diagnostic picture; cross-reference the related cards listed below for context.
Calculation
Calculated automatically from your Microsoft Clarity data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
A representative reading of Real-Time Users for a typical merchant on Microsoft Clarity. The card reports the current period value alongside a comparison against the previous period. Direction matters: rising values may be healthy or concerning depending on the underlying metric. Cross-reference the siblings below to triangulate cause when the value moves outside expected range. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.Sibling cards merchants should reference together
Reconciling against the vendor’s own dashboard
Where to look in Microsoft Clarity’s own dashboard: The Microsoft Clarity dashboard surfaces this metric (or its components) under the relevant report section. Confirm period boundaries and filter settings match the Vortex IQ profile to reconcile cleanly. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.