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Vortex IQ Nerve Centre tracks 16 KPI pulses for Square stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Square connector brings the Vortex IQ AI OS to merchants using Square for in-person POS, online checkout, invoicing, and Cash App Pay across the US, Canada, UK, Australia, Japan, and Ireland. The Nerve Centre tracks 16 KPI pulses covering Success Rate, Decline Rate, 3DS Abandonment Rate, Refund Rate, Chargeback Rate, Dispute Rate, Avg Settlement Time, Pending Payouts, Top Decline Reasons, and Top Payment Methods. Vortex Mind investigates when settlement lag stretches or dispute rate climbs; Ask Viq™ answers in plain English with citations back to the transaction.
CardClassTierCategoryChart
3DS Abandonment RateNon-Hero-Transaction Healthgauge
Average TransactionNon-Hero-Volumekpi
Avg Settlement Time (days)Non-Hero-Settlementkpi
Chargeback RateNon-Hero-Refunds & Disputesgauge
Decline RateNon-Hero-Transaction Healthgauge
Dispute RateNon-Hero-Refunds & Disputesgauge
Oldest Pending Payout (days)Non-Hero-Settlementkpi
Pending PayoutsNon-Hero-Settlementkpi
Refund RateNon-Hero-Refunds & Disputesgauge
Refund VolumeNon-Hero-Refunds & Disputeskpi
Success RateNon-Hero-Transaction Healthgauge
Top Decline ReasonsNon-Hero-Transaction Healthbar_horizontal
Top Payment MethodsNon-Hero-Transaction Healthpie
Total TransactionsNon-Hero-Volumekpi
Total VolumeNon-Hero-Volumekpi
Volume TrendNon-Hero-Volumearea
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.