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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 21 KPI pulses for Australia Post stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Australia Post connector brings the Vortex IQ AI OS to merchants shipping with Australia’s national postal service across Express Post, Parcel Post, and StarTrack premium services. The Nerve Centre tracks 21 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Late Shipments, Exception Rate, Open Claims, and Days to Token Expiry. Vortex Mind investigates when a specific service tier or destination state slips; Ask Viq™ answers in plain English with citations back to the consignment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.