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Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ Nerve Centre tracks 21 KPI pulses for Deutsche Post stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves. The Deutsche Post connector brings the Vortex IQ AI OS to merchants shipping with Germany’s national postal carrier via DHL Paket, Warenpost, and international letter and parcel services across the EU. The Nerve Centre tracks 21 KPI pulses with hero alerts on Avg Shipping Cost, On-Time Delivery Rate, Late Shipments, Exception Rate, Open Claims, and Days to Token Expiry. Vortex Mind investigates when zone costs drift or first-attempt delivery dips; Ask Viq™ answers in plain English with citations back to the source shipment. Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.