At a glance
Revenue split by payment gateway / processor. The processor-economics view: how much money flows through Shopify Payments vs Stripe vs PayPal vs gift cards vs other rails?
| What it counts | GROUP BY paymentGatewayName SUM(totalPrice). Each order contributes its full totalPrice to its primary payment gateway. Multi-tender orders (rare) attribute to the largest gateway. |
| API endpoint | Admin GraphQL. Order.paymentGatewayNames[] and Order.totalPrice. |
| Common gateway labels | shopify_payments, paypal, stripe, manual, klarna, clearpay, afterpay, apple_pay, google_pay, shopify_installments, gift_card. |
| VAT / tax treatment | Revenue is totalPrice (post-discount, customer-paid total); follows store tax setting. |
| Shipping | Included in totalPrice. |
| Discounts | Already deducted. |
| Refunds | NOT deducted from gateway revenue here. A refunded Stripe order still counts at gross to Stripe gateway. |
| Cancelled / voided orders | VOIDED orders typically have no successful charge; they bucket to manual or get suppressed depending on configuration. |
| Currency | Multi-currency arithmetic sum WITHOUT FX. Filter to single presentment currency for accurate stores transacting in multiple. |
| Channels / sources | Online + POS + B2B all contribute. POS uses shopify_payments for card-present payments by default. |
| Apple Pay / Google Pay | These can route through Shopify Payments or Stripe depending on configuration; the card surfaces them as the underlying processor, not as Apple/Google Pay specifically. |
| Time window | 30D (single window) |
| Alert trigger | None on this card directly. |
| Roles | owner |
Calculation
Calculated automatically from your Shopify data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
A US apparel brand on Shopify Plus. Period: 12 Apr 26 to 11 May 26. Total revenue $284,400.| Gateway | Revenue | Share | Estimated processor fees | Order count |
|---|---|---|---|---|
shopify_payments | $182,400 | 64.1% | ~0.30) | 4,120 |
paypal | $48,200 | 16.9% | ~0.49) | 980 |
klarna | $24,800 | 8.7% | ~$1,070 (5.99%) | 480 |
apple_pay | $14,200 | 5.0% | (via Shopify Payments) | 380 |
gift_card | $8,400 | 3.0% | $0 | 220 |
manual | $4,200 | 1.5% | $0 (B2B / wire transfers) | 32 |
clearpay | $2,200 | 0.8% | ~$130 (5.99%) | 48 |
| Total | $284,400 | 100% | ~$8,130 | 6,260 |
- Klarna at 8.7% is high-cost. 5,290 / 1,640 / 24,800 / 480 = 182,400 / 4,120 = $44.27): Klarna shoppers spend 17% more, partially justifying the fee premium.
- Gift card share at 3% is healthy. Steady gift-card redemption indicates a working loyalty / gifting program. Sub-1% suggests gift cards are not visible at checkout; 5%+ can indicate fraud (gift card cracking).
- Apple Pay / Google Pay are bundled into Shopify Payments here. The card shows them separately if explicitly tagged; otherwise they roll up. To track Apple/Google Pay attach rate, use Shopify’s Conversion → Payment report directly.
- Manual at 1.5% is mostly B2B wire transfers. Each manual payment is a Shopify-imposed account-management overhead; reconcile manually. Brands with growing B2B should evaluate Shopify B2B’s invoice features to reduce manual reconciliation.
- Clearpay at 0.8% is too small to optimise. Below 1% is generally not worth a dedicated optimisation; just keep it on as a customer convenience.
Sibling cards merchants should reference together
Gateway revenue is one half of payment-economics. Pair with these:| Card | Why pair it with Gateway Revenue | What the combination tells you |
|---|---|---|
| Payment Methods | Method count distribution counterpart. | Volume per method × revenue per method = the complete picture. |
| Total Revenue | Top-line denominator. | Gateway shares × revenue = absolute revenue per gateway. |
| Financial Status | Status distribution. | Gateways with high PENDING share are slow-capture (PayPal e-checks, Klarna). |
| Refund Value | Refund $ counterpart per gateway. | High-refund gateways often correlate with BNPL methods. |
stripe.stripe_revenue | Stripe gateway revenue cross-check. | Should align with Stripe-paid orders here. |
paypal.paypal_revenue | PayPal gateway cross-check. | Should align with PayPal-paid orders here. |
Reconciling against the vendor’s own dashboard
Where to look in Shopify Admin: Analytics → Reports → “Sales by payment provider” → set date range. Should align closely with this card. Other Shopify Admin views:- Settings → Payments: configures available gateways; doesn’t show revenue.
- Finance → Payouts: gateway-side payout view. Shopify Payments has its own payout schedule; Stripe / PayPal manage independently.
| Reason | Direction | Why |
|---|---|---|
| Time zone | Boundary days | Standard time-zone gap. |
| Multi-tender | Either | Orders paid via two methods (e.g. partial gift card + card) attribute to one gateway here; Shopify may split. |
| Refund timing | Either | Both ignore refunds in revenue allocation. |
| Currency | Multi-currency: ours skewed | Multi-currency stores see this card sum without FX; Shopify’s report converts. |
| Sync lag | Ours lower for “today” | 5 to 15 minute index lag. |
| Card | Expected relationship | What causes legitimate divergence |
|---|---|---|
stripe.stripe_revenue | Stripe gateway here ≈ Stripe revenue | Stripe processes some non-Shopify revenue (e.g. subscription tools); their total can exceed the Shopify-side count. |
paypal.paypal_revenue | PayPal gateway ≈ PayPal revenue | Same logic. |
Known limitations / merchant FAQs
Why is my Apple Pay / Google Pay share so low? They typically roll into Shopify Payments unless explicitly tagged. To see attach rates, use Shopify Admin’s Conversion → Payment report. My BNPL provider’s share keeps growing, is that good or bad? Mixed. BNPL drives larger basket sizes (often 15-30% AOV uplift) and higher conversion among younger shoppers. Costs are higher (typically 5-6% vs 2.9% for cards). Worth it if AOV uplift × volume > fee delta. Calculate per-cohort. Are gift card redemptions counted as revenue? Yes, here gift cards count as gateway revenue. Some accounting systems treat gift card redemption as deferred revenue (the original card sale was the revenue event); reconcile per your accounting practice. Multi-currency, any impact? Multi-currency stores see distorted gateway shares because the card sums without FX. Filter to single presentment currency for accurate analysis. Shopify Plus vs basic? Plus stores can use Shopify Functions to customise gateway routing rules (e.g. show PayPal only over $X). The card behaves identically; the gateway mix differs. Refresh cadence? 5 to 15 minute index lag. B2B vs DTC? B2B uses manual gateway extensively (wire transfers, invoice payment). DTC almost never. Mixed stores see manual share dominated by B2B; filter by tag for DTC analysis. Refunds aren’t deducted, isn’t that misleading? For some accounting purposes yes. The card shows gross gateway revenue; net-of-refunds is on roadmap as a separate metric. For now, cross-reference Refund Value to estimate. The card moved (a gateway suddenly grew), what should I do?- Identify the gateway and check whether it was newly enabled / featured at checkout.
- Compare AOV per gateway; some gateways skew toward higher AOV.
- Compare refund rate per gateway; some BNPL providers correlate with higher refund rates (impulse purchases).
- Re-evaluate the gateway mix at checkout: is the optimal display order being used?