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Billing goes through Shopify, and you can change plan at any time without contacting us.

Compare plans

Shopify’s plan page shows the current prices, yearly billing and any free trial.

How usage is counted

  • Questions: one question counts once in a run, however many assistants answer it. Asking it again in a later run counts again. Only answered questions count.
  • Content plans: each plan you create counts in the month you create it.
  • Reset: allowances start again on the first day of each calendar month.
If a run has more questions than you have left, it won’t start, and the app says how many remain.

Change your plan

1

Open Settings

Your plan and this month’s usage are at the top of Settings.
2

Press Upgrade or Change plan

Shopify’s plan page opens. Choose a plan and approve it.
The change counts straight away.