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Metrics type: Supporting MetricsCategory: Ecommerce Platform

At a glance

Total revenue split by the brand field on each catalogue product, ranked descending. The card multi-brand BC merchants live in, for retailers stocking 20+ brands (homewares, beauty, sporting goods, B2B distributors), brand-level revenue is the primary unit of merchandising decision-making.

Calculation

Calculated automatically from your BigCommerce data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A UK homewares retailer on BigCommerce Pro stocking 18 brands. 30-day window 14 Apr 26 to 14 May 26. What’s interesting:
  1. The top-3 brands carry 60.8% of revenue. That’s a healthy “Pareto” distribution for multi-brand BC stores; concentration above 75% in top-3 signals brand-supplier risk (one supplier dispute and a third of revenue evaporates). Concentration below 40% signals lack of merchandising focus.
  2. Maple Avenue’s +28% surge is the most actionable signal. Own-brand growth at this rate, especially with healthy margins (own-brand typically carries 50-65% gross margin vs 30-40% for third-party), is exactly what BC Pro retailers should be optimising for. Action: increase own-brand marketing spend, expand Maple Avenue’s catalogue depth, prioritise its placement in collections.
  3. Norwich Linen’s -19% drop is the second priority. Investigate: did inventory go OOS (cross-check BC Channel OOS per Channel)? Did a key SKU get delisted? Did the supplier raise prices and the merchant pause re-buying? A 19% drop on the #4 brand is £10k of monthly revenue; worth a 30-minute audit.
  4. The “Unbranded” bucket at £1,310 is a catalogue-hygiene problem. Products without a brand_id are typically (a) recently uploaded items the merchandiser forgot to tag, or (b) deprecated own-brand items where the brand was deleted. Action: filter Products → View by brand=none and assign correctly; this also improves on-site brand-filter UX.
  5. The tail (8 brands at 6.1% combined) is a focus question. These brands cost storage, supplier-management overhead, and merchandising attention. Either (a) cut the bottom-3 to free up working capital, or (b) commit to growing the most strategic of them. Don’t drift in the middle, low-revenue brands that linger drain margin from the top performers.
Action priority order:
  1. Investigate Norwich Linen drop today. 30-minute root-cause check.
  2. Plan a Maple Avenue expansion this week, brief merchandising and marketing teams.
  3. Audit and fix the Unbranded bucket this week, 1-2 hour catalogue task.
  4. Quarterly: review the bottom-3 brands for cut-or-commit decision.
  5. Set per-brand revenue alerts via Vortex Mind for any brand >5% of revenue dropping >15% week-over-week.

Sibling cards merchants should reference together

Reconciling against the vendor’s own dashboard

Where to look in BigCommerce Control Panel: Analytics → Reports → Sales on Plus / Pro / Enterprise plans includes a “Sales by Brand” view. Pick the same date range; the totals should match within ±1-2% (rounding). For the source-of-truth catalogue assignments, Products → Brands lists every brand and its product count. For diagnosis on a specific brand: click the brand name in BC’s Brands view to see the products assigned to it. If a brand looks under-counted in this card, it’s almost always because newly-uploaded products haven’t had a brand assigned yet (the “Unbranded” bucket). Why our number may legitimately differ from BC: Cross-connector reconciliation (when ad and analytics integrations are connected): The brand-revenue split is BC-aligned with Shopify’s products_by_vendor (semantically the brand split) and Adobe Commerce’s manufacturer attribute revenue split; the field shape differs but the merchant-facing semantics are equivalent.

Known limitations / merchant FAQs

My biggest brand has 60% of revenue, is that risky? Yes, depending on the brand. A 60% own-brand share is healthy concentration; it means you control supply, margin, and roadmap. A 60% third-party brand share is supplier risk; one supplier dispute, price hike, or stock-out and a third of revenue evaporates. Diversify away from third-party concentration above 40%. My “Unbranded” bucket is large, what’s wrong? Three common causes: (1) recently uploaded products without a brand assignment yet (fix in Products → bulk edit → assign brand); (2) a deleted brand left orphaned products (fix the same way); (3) the merchant uses a custom field for brand instead of BC’s native brand_id (configure the catalogue to use native; this card cannot index custom fields). The Unbranded bucket above 5% of revenue is a catalogue-hygiene problem worth fixing. Why does my BC Sales by Brand report show different numbers? Most commonly because BC’s report includes a pro-rated shipping allocation per brand; this card excludes shipping. Other reasons: brand reassignment mid-period, refund netting, time-zone differences, multi-currency FX. See the reconcile section above. The two views should agree to within ±10%; larger gaps signal a configuration mismatch. A brand surged 50% week-over-week, real or noise? Check the order count. A 50% revenue surge with stable order count means a high-value SKU shipped (a wholesale order, a B2B portal pickup, a viral premium item). A 50% surge with proportional order growth is genuine demand. For brands with <50 orders/month, week-over-week swings of 30-50% are within normal noise range; require multi-week trends before reacting. Can I exclude my own brand from the third-party brand competition view? Yes, the card supports filters on brand IDs. Configure a saved view “Third-party brands only” excluding your own brand IDs. This makes the relative competition between third-party suppliers clearer. My BC catalogue uses categories instead of brands, can I still use this card? Use BC Revenue by Category instead. Brand-based merchandising suits multi-supplier retailers (homewares, beauty, sporting goods); category-based merchandising suits single-brand stores (fashion DTC, niche own-brand). Use whichever matches your merchandising model. Why does the brand revenue total differ from store revenue? Two reasons: (1) shipping is excluded at the line-item level (line items have no shipping; shipping is order-level in BC); (2) the “Unbranded” bucket sweeps up products without a brand assignment but they still contribute to store revenue. The sum of brand revenue + Unbranded should equal store goods revenue (i.e. revenue excluding shipping); add shipping to reconcile to total store revenue. Multi-currency BC store, how do I read this card? Apply a currency filter. Without filtering, the card sums revenue across currencies naively, producing meaningless totals. With a currency filter (“show only USD orders”), the brand totals are clean and comparable. Set up one saved view per currency. Should I cut a brand below X% of revenue? Generally yes for brands below 1.5% of revenue with margin under 30%, the working capital tied up, the supplier relationship overhead, and the merchandising attention rarely justify the contribution. Exceptions: niche brands that draw specific customer cohorts (cult brands, exclusive partnerships) can be worth keeping for the audience even if the revenue is small. Cross-reference BC Margin by Brand before any cut decision. My B2B portal sells different brands, can I see B2B-only brand revenue? Yes. Filter the card to the B2B channel (channel_id = <your B2B portal id>). The B2B brand mix is usually different from retail (often skewing to high-volume practical brands rather than aspirational ones). Use the B2B-specific view for procurement-side decisions. A brand grew 30% but its order count is flat, what changed? AOV grew. Either (a) the merchant raised prices on a hero SKU; (b) customers shifted to higher-priced items within the brand (mix shift); (c) a B2B / wholesale order skewed the average. Cross-reference with BC Revenue by Category (within the brand) and BC Top SKUs for the brand to identify the mix-shift cause.

Tracked live in Vortex IQ Nerve Centre

Revenue by Brand is one of hundreds of KPI pulses Vortex IQ tracks across BigCommerce and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.