At a glance
Mercari Suspended Listings (24h) counts how many of your listings Mercari took down in the last day for policy reasons. A sudden spike is rarely random, it usually points to a feed or compliance problem hitting many listings at once.
Calculation
The card counts listings whose Mercari status moved to suspended within the trailing 24-hour window. It reads the live listing state returned by the Mercari integration and tallies only those flagged in the last day, so the figure rolls forward continuously as older suspensions age out of the window and new ones enter.Worked example
A representative reading of Mercari Suspended Listings (24h) for a typical Mercari reseller. Suppose you bulk-list a batch of branded sneakers and, illustratively, 12 of them are suspended overnight for suspected IP infringement on the brand name in the title. The card jumps from 0 to 12 and the alert fires on>0. That pattern, many listings of one type going down together, tells you it is a feed or wording issue, not a random takedown. The action is to review the suspension reason, correct the offending titles or attributes, and resubmit. Cross-reference mer_listings_active to see the dent in your live inventory and mer_total_revenue to gauge the sales exposure. Vortex Mind traces the upstream cause, for example a single template field that breached policy across the batch, and Ask Viq answers plain-English questions like “which listings were suspended today and why”.
Sibling cards merchants should reference together
Reconciling against Mercari
Where to look in Mercari’s own dashboard: In the Mercari app or web, open your Listings and filter to inactive or removed items, and check your notifications or inbox for the takedown messages that explain each suspension. Compare that list against the count the alert reports. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: suspensions are Mercari-specific; the same item listed elsewhere stays unaffected and will not show here. For divergence investigations, use Vortex Mind.