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Card class: Non-HeroCategory: Marketplace

At a glance

Orders by Country maps where your buyers are over the last 30 days on a choropleth. Mercari volume is overwhelmingly domestic, so this card is mostly a confirmation, with any cross-border dot worth a closer look.
What it countsOrder count grouped by the buyer’s country over the trailing 30 days, rendered as a shaded map.
Sample typeBackend API data from Mercari, refreshed on the standard data refresh.
Why it mattersIt confirms your demand is where you expect and surfaces any unusual cross-border activity, which on Mercari is rare and worth checking against shipping setup.
Reading the valueDarker shading means more orders from that country. Read the dominant market first, then scan for any unexpected secondary countries.
Currencynumber
Time window30D
Alert trigger-
Sentiment keymer_orders_by_country
Rolesowner, marketing

Calculation

Vortex IQ groups each completed order in the trailing 30 days by the buyer’s country and counts orders per country. The totals are mapped onto a choropleth where shading intensity reflects relative order volume. For most Mercari sellers a single domestic market dominates, so the map reads as a strong concentration with little elsewhere. Orders without a resolvable country are grouped separately rather than discarded.

Worked example

A representative reading of Orders by Country for a typical Mercari reseller. Suppose a US-based seller’s map shows 312 orders from the United States and a handful, say 4, from elsewhere. That domestic concentration is exactly what to expect on Mercari, so the card mostly confirms healthy local demand. The few outliers are worth a quick check: are they legitimate forwarders or proxy buyers, and does your shipping setup cover them cleanly? There is no alert on this card, so treat it as context rather than a trigger. Cross-reference mer_aov_by_country to see whether any non-domestic orders carry a different value, and mer_total_transactions for the overall order base. Vortex Mind traces upstream causes behind any shift in geography, and Ask Viq answers plain-English questions like “did any orders come from outside my home country this month?”

Sibling cards merchants should reference together

CardWhy merchants reach for it
mer_aov_by_countryPairs order geography with order value per market.
mer_total_transactionsGives the overall order base behind the map.
mer_orders_per_dayAdds the time dimension to the geographic view.
mer_aovSets a single-market reading against the blended average.
mer_total_revenueConnects geography to the revenue it produced.

Reconciling against Mercari

Where to look in Mercari’s own dashboard: Mercari does not offer a country map natively. You can infer buyer location from individual shipping addresses in your order history, but there is no aggregated geographic view. This card builds that picture for you. Why the Vortex IQ value may legitimately differ:
ReasonDirectionWhat to do
Period boundary. Orders near the edge of the 30-day window may fall in or out depending on the exact cutoff.VariableMatch the period range.
Time zone. Order timestamps may be recorded in a different time zone than your reporting view.MarginalConfirm time zone match.
Filter scope. Country is taken from the buyer’s order, so orders with an unresolved country are grouped apart.VariableMatch filter settings.
Cross-connector reconciliation: If you sell on other marketplaces, compare geographic mix there, but expect Mercari to skew far more domestic than open international platforms. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does Orders by Country update? It refreshes on the standard data refresh and reflects orders from the trailing 30 days. Q: Why does my Mercari dashboard show a different number? Mercari has no aggregated country report, so any tally you build from individual addresses depends on how you read each order. This card groups them consistently. Q: Why is almost everything one country? That is normal for Mercari, which is a predominantly domestic marketplace. A near-single-country map is the expected pattern, not a data fault. Q: Can I customise the alert threshold? Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

Tracked live in Vortex IQ Nerve Centre

Orders by Country is one of hundreds of KPI pulses Vortex IQ tracks across Mercari and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.