At a glance
Revenue at Risk (live) is the running dollar value of orders and listings exposed to a near-term problem, such as a late shipment, an open dispute, a suspended listing, or a sold-elsewhere conflict. Any figure above zero is worth a look.
Calculation
Vortex IQ sums the sale value of every Mercari order or listing currently carrying a near-term risk flag: orders approaching or past the ship-by deadline, orders with an open dispute or cancellation request, listings suspended by Mercari, and items flagged as potentially sold elsewhere. Each at-risk item is counted at its order or listing price, and the total updates as items enter or clear their risk state. An item counts once even if it carries more than one flag.Worked example
A representative reading of Revenue at Risk (live) for a typical Mercari reseller. On 16 Jun 26 a homeware reseller sees the card read 0` alert. Drilling in shows a 64 lamp one day from its ship-by deadline, and a $30 listing suspended for a prohibited keyword. The seller responds to the dispute with photos, ships the lamp the same afternoon, and edits the listing to clear the suspension, pulling the card back toward zero by the next refresh. Cross-reference Pending Shipment to see how much of the risk is dispatch-driven and the dispute rate to gauge whether claims are trending up. When the figure climbs, Vortex Mind traces upstream causes such as a fulfilment lag or a policy flag, and Ask Viq answers plain-English questions like “what is the single biggest order putting my revenue at risk right now?”Sibling cards merchants should reference together
Reconciling against Mercari
Where to look in Mercari’s own dashboard: There is no single at-risk total in Mercari’s own views. The contributing signals live across your To Do list for ship-by deadlines, your messages and order pages for disputes, and notification banners for suspended listings. This card consolidates those into one figure, so reconcile by adding up the values of the flagged items you find in each place. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: If an item is flagged as sold elsewhere, compare against your other sales channels to confirm the conflict. For divergence investigations, use Vortex Mind.