At a glance
Orders is your Newegg Marketplace order count for the period, shown with a comparison against the prior period so you can read direction at a glance. It is the volume half of the revenue story: paired with Average Order Value it tells you whether revenue moves come from more buyers or bigger baskets. It sits in the Revenue & Sales category and reads best alongside the AOV, revenue, and daily-order cards listed below.
| What it counts | The total number of Newegg Marketplace orders placed in the period, as exposed by the Newegg Marketplace integration, with the equivalent prior-period count shown for comparison. |
| Sample type | Backend API data from Newegg Marketplace, refreshed on the standard data refresh. |
| Why it matters | Order volume is the demand signal underneath revenue. Reading it against AOV separates a volume-driven move from a value-driven one, which points you to different fixes. |
| Reading the value | Compare the current period to the prior period to read direction. Rising orders with flat revenue means baskets shrank; flat orders with rising revenue means baskets grew. Cross-reference the siblings to confirm. |
| Currency | count |
| Time window | T/7D/30D vsP |
| Alert trigger | - |
| Sentiment key | neg_order_count |
| Roles | owner, operations |
Calculation
Calculated automatically from your Newegg Marketplace data. The card counts orders placed in the selected period (today, 7-day, or 30-day) and shows the equivalent prior-period count for comparison. This dedicated Orders page covers the same underlying order count as the reconciled Total Transactions page, framed for the sales view. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
A representative reading of Orders for a typical merchant on Newegg Marketplace. Suppose the 30-day view reads 1,260 orders against 1,090 in the prior 30 days, up about 16 percent. On its own that looks like clean growth. Reading it with Average Order Value, which slipped slightly over the same window, shows the gain came from more buyers rather than bigger baskets, likely the tail of a sales event. Revenue Over Time confirms the matching step-up in the curve. If orders had risen while revenue stayed flat, the merchant would dig into discounting or basket mix instead. For deeper investigation, use Vortex Mind to trace which categories or listings drove the order lift; for natural-language exploration, ask Ask Viq.Sibling cards merchants should reference together
| Card | Why merchants reach for it |
|---|---|
neg_aov | Sales sibling: basket size that separates volume from value moves. |
neg_revenue_trend | Sales sibling: the revenue curve order volume feeds. |
neg_orders_day | Sales sibling: daily order cadence behind the period total. |
neg_total_revenue | Sales sibling: the headline revenue these orders produce. |
neg_orders_by_state | Sales sibling: geographic breakdown of where orders land. |
Reconciling against Newegg Seller Portal
Where to look in the Newegg Seller Portal: The Seller Portal shows order counts under its order management and sales reporting sections. Set the portal date range to match the Vortex IQ period (today, 7-day, or 30-day) and confirm the order-status filter (placed vs settled, including or excluding cancellations) matches the Vortex IQ profile to reconcile the count cleanly. Why the Vortex IQ value may legitimately differ:| Reason | Direction | What to do |
|---|---|---|
| Period boundary. Vortex IQ uses rolling periods; Seller Portal reports may default to calendar ranges. | Variable | Match the date range. |
| Order status. Cancelled and pending orders may be counted differently between the two views. | Variable | Match the order-status filter before comparing. |
| Time zone. Seller Portal uses the account time zone; Vortex IQ aligns to your merchant reporting time zone, which can shift an order across the day boundary. | Marginal | Confirm the time-zone setting matches. |