At a glance
Vinted Shop Health Score is an executive metric tracked from Vinted data. It rolls the signals that govern a Pro seller’s standing, rating, complaint rate, dispatch speed, listing completeness, and engagement, into a single composite score. It is the fastest way to answer “is my Vinted shop in good shape?” without reading every card. A falling score is an early, aggregated warning that one or more underlying drivers is slipping.
Calculation
Calculated automatically from your Vinted data. Vortex IQ blends the key standing signals, rating, complaint rate, dispatch performance, listing completeness, and engagement, into a single weighted score on a 0-to-100 scale. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
A representative reading of Vinted Shop Health Score for a typical Pro seller on Vinted. The score usually sits around 88. After a busy fortnight it drops to 64, below the healthy band. Opening the contributing cards shows two drivers slipped at once: dispatch speed fell because of a weekend backlog, and complaint rate rose on an optimistically graded batch. Rating and completeness held. The action is targeted: clear the dispatch backlog and tighten condition grading, rather than a broad overhaul. As both drivers recover, the score should climb back toward baseline within a week or two. For deeper investigation, use Vortex Mind to attribute the drop to specific drivers; for natural-language exploration, ask Ask Viq.Sibling cards merchants should reference together
Reconciling against Vinted
Where to look in Vinted’s own dashboard: Vinted does not publish a single composite health score for sellers. It surfaces the underlying pieces, public rating, recent reviews, and order or complaint history. Reconcile by sanity-checking the score’s direction against those signals: if rating and dispatch look strong, the score should be high. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: complement with each contributing driver card to see what moves the score. For divergence investigations, use Vortex Mind.