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Card class: Non-HeroCategory: Marketplace

At a glance

Days Since Last Payout counts how many days have passed since your most recent completed Bonanza payout landed. On Bonanza, healthy stores see funds arrive on a regular cadence, so a number that keeps climbing is an early sign that payouts have stalled or funds are being held. Anything above 14 days is worth a look. Read it alongside Oldest Pending Payout, which measures the age of the oldest unpaid payout rather than the gap since the last completed one.
What it countsThe number of days elapsed since your most recent completed Bonanza payout.
Sample typeBackend API data from Bonanza, refreshed on the standard data refresh.
Why it mattersA growing gap between payouts ties up cash and can signal held funds, a billing problem, or a payout cadence stall that needs chasing.
Reading the valueRead it as a plain day count; lower is healthier. Above 14 days flags a likely payout stall worth investigating.
Currencynumber
Time windowRT
Alert trigger>14d
Sentiment keybon_payout_age
Rolesowner, finance

Calculation

Vortex IQ takes the date of your most recent completed Bonanza payout and counts the days from that date to now, refreshed in real time. The figure resets to zero the moment a new payout completes, then climbs day by day until the next one lands. It differs from Oldest Pending Payout, which ages the oldest unpaid payout still in the queue rather than measuring the gap since the last payment. See the At a glance summary above for the 14-day line and the worked example below for a typical reading.

Worked example

A representative reading of Days Since Last Payout for a typical merchant on Bonanza. On 14 Mar 26 a booth’s reading reached 17 days, above the 14-day alert, when the seller’s usual cadence had been around 7 days. Sales were steady and orders were shipping, so the gap pointed at the payout side rather than demand. The interpretation was a held or delayed payout, and the action was to check the payment method on file and the payout history for any hold notice, then contact Bonanza support if nothing cleared. Vortex Mind traces the upstream cause, here a stalled payout rather than a sales dip, and Ask Viq lets you ask “when did my last Bonanza payout complete” in plain English.

Sibling cards merchants should reference together

CardWhy merchants reach for it
bon_payout_age_oldestEconomics sibling: Oldest Pending Payout (days).
bon_payouts_pendingEconomics sibling: Pending Payouts.
bon_fee_totalEconomics sibling: Marketplace Fees Paid.
bon_fee_pctEconomics sibling: Bonanza Fee % of Revenue.
bon_net_revenueEconomics sibling: Net Revenue (after Bonanza fees).

Reconciling against Bonanza

Where to look in Bonanza’s own dashboard: Open your booth dashboard and review the payments and payout history area, where Bonanza lists each completed payout with its date. The most recent completed date is what Vortex IQ counts forward from. Why the Vortex IQ value may legitimately differ:
ReasonDirectionWhat to do
Period boundary. Vortex IQ counts in real time from the last completed payout date; Bonanza dashboards may group by calendar periods.VariableMatch the period range.
Time zone. Bonanza uses account time zone; Vortex IQ aligns to merchant reporting time zone.MarginalConfirm time zone match.
Filter scope. Profile-level filters (booth, channel, test orders) may narrow the Vortex IQ view.VariableMatch filter settings.
Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does Days Since Last Payout update? It recalculates on the standard data refresh, typically every 30 to 60 minutes, and tracks in real time against the last completed payout date. Force a manual refresh from the dashboard if you need the latest figure immediately. Q: Why does my Bonanza dashboard show a different number? The usual reasons are period-boundary differences, time-zone alignment, and filter scope (profile-level versus Bonanza’s all-booth view). A payout that has just completed may also take a refresh cycle to reset the count to zero. Q: How is this different from Oldest Pending Payout? Days Since Last Payout measures the gap since your most recent completed payout, while Oldest Pending Payout ages the oldest payout still waiting to be paid. The first tells you how long since money last arrived; the second tells you how long the slowest pending payment has been sitting. Q: Can I customise the alert threshold? Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

Tracked live in Vortex IQ Nerve Centre

Days Since Last Payout is one of hundreds of KPI pulses Vortex IQ tracks across Bonanza and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.