At a glance
Importer Sync Health measures how reliably your other channels mirror into Bonanza. It reports the percentage of eBay, Amazon, Etsy, and Shopify items successfully synced to your booth through the Bonanza Importer over the last 24 hours. A healthy booth keeps this near 100%; a reading below 95% signals a sync gap where some source items did not make it across. Because so much of a multichannel catalog rides on the Importer, this gauge is a frontline health signal.
| What it counts | The percentage of eBay, Amazon, Etsy, and Shopify items successfully mirrored into your Bonanza booth via the Importer in the last 24 hours. |
| Sample type | Backend API data from Bonanza, refreshed on the standard data refresh. |
| Why it matters | The Importer is the backbone of a multichannel booth. A drop here means listings are missing or stale on Bonanza, costing visibility and sales until the sync recovers. |
| Reading the value | Read it as a percentage; near 100% is healthy. Below 95% flags a sync gap worth investigating per source platform. |
| Currency | percent |
| Time window | 24H |
| Alert trigger | <95% |
| Sentiment key | bon_importer_sync_health |
| Roles | owner, operations |
Calculation
Vortex IQ compares the items expected from your connected source channels against those that actually synced into Bonanza through the Importer over the last 24 hours, then expresses the successful share as a percentage. A reading near 100% means almost every source item is mirrored; a shortfall reflects items that failed to import or fell out of sync. See the At a glance summary above for the 95% health line and the worked example below for a typical reading.Worked example
A representative reading of Importer Sync Health for a typical merchant on Bonanza. On 14 Mar 26 a booth’s gauge fell to 92%, below the 95% alert, after sitting at 99% the day before. The shortfall traced to roughly 40 Etsy items that failed to mirror following a price change on the source side. The interpretation was a partial Importer failure on the Etsy channel, and the action was to re-run the Etsy import and confirm the missing items reappeared on the booth. Vortex Mind traces the upstream cause, here the Etsy sync failure, and Ask Viq lets you ask “which source channel is failing to sync” in plain English.Sibling cards merchants should reference together
| Card | Why merchants reach for it |
|---|---|
bon_imported_listing_split | Listing Health sibling: Imported vs Manual Listings. |
bon_xc_price_parity | Cross-connector sibling: Price Drift vs eBay / Etsy via Importer. |
bon_xc_catalogue_drift_vs_bc | Cross-connector sibling: Listings Drifting from BC. |
bon_total_listings | Listing Health sibling: Total Listings. |
bon_marketplace_health_score | Executive sibling: Bonanza Booth Health Score. |
Reconciling against Bonanza
Where to look in Bonanza’s own dashboard: Open your booth dashboard and check the Importer status area, where Bonanza reports the last sync time and any failed or pending items per connected channel. Compare those failure counts against the gauge. Why the Vortex IQ value may legitimately differ:| Reason | Direction | What to do |
|---|---|---|
| Period boundary. Vortex IQ uses a 24-hour window by default; Bonanza dashboards may use calendar periods. | Variable | Match the period range. |
| Time zone. Bonanza uses account time zone; Vortex IQ aligns to merchant reporting time zone. | Marginal | Confirm time zone match. |
| Filter scope. Profile-level filters (booth, channel, test orders) may narrow the Vortex IQ view. | Variable | Match filter settings. |