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Card class: HeroCategory: Executive Command Centre

At a glance

Target Plus Partner Health Score is a single composite gauge that combines SLA compliance, feed-import success, and brand-presentation compliance into one 0-100 number. Target reviews partner status using a similar composite of these signals, so this score is the closest proxy you have for offboarding risk on an invite-only marketplace. Read it the way an executive reads a credit score: a high number means you are safely in good standing, while a dip means one or more underlying signals is dragging. It is the headline number to glance at first thing and the one to defend hardest.
What it countsA composite 0-100 score blending SLA compliance, feed-import success, and brand-presentation compliance.
Sample typeBackend API data from Target Plus, refreshed on the standard data refresh.
Why it mattersIt is the single number that proxies Target’s own partner-status review, so a falling score flags offboarding risk early.
Reading the valueHigher is better, on a 0-100 scale. Keep it well clear of the alert floor; a slide means dig into the contributing signals.
Currencynumber
Time windowRT/7D
Alert trigger<75
Sentiment keytgt_marketplace_health_score
Rolesowner, finance, operations

Calculation

Vortex IQ blends three underlying Target Plus signals into one score: SLA compliance (led by on-time dispatch), Mirakl feed-import success, and brand-presentation compliance. Each contributes to a normalised 0-100 figure, presented as a real-time reading with a 7-day view so you can see both the current state and the recent trajectory. Because the inputs mirror what Target weighs in its own partner-status reviews, the score moves when any one pillar weakens, even if the others hold. The alert fires when the composite drops below 75, signalling that at least one signal needs urgent attention. The worked example below shows how a single weak pillar pulls the whole score down.

Worked example

A representative reading of Target Plus Partner Health Score for a typical Target Plus partner. On 09 Jun 26 an apparel partner sat at a healthy 88, with strong dispatch, clean feeds, and no presentation flags. Two weeks later, on 23 Jun 26, the score had slipped to 73 and tripped the alert. Dispatch and feeds were still fine, but a batch of brand-presentation flags from a recent listing refresh had dragged the compliance pillar down enough to pull the composite under 75. The owner could see at a glance that the risk was presentation, not fulfilment, and focus the team accordingly. Vortex Mind traced the drop to the specific presentation flags rather than the SLA, and Ask Viq answered “what pulled my partner health score below 75” in plain English so finance and operations were aligned within minutes.

Sibling cards merchants should reference together

CardWhy merchants reach for it
on-time-dispatch-rate-partner-slaThe fulfilment pillar feeding the composite.
mirakl-feed-import-success-rateThe feed-quality pillar feeding the composite.
brand-presentation-compliance-flagsThe presentation pillar feeding the composite.
partner-health-composite-crossed-thresholdThe event card that fires when this score breaches its line.
revenue-at-risk-liveTranslates a health dip into the revenue exposure it implies.

Reconciling against Target Plus Partners

Where to look in the Target Plus Partners portal: Open the partner scorecard, which presents Target’s own view of your SLA, feed, and presentation standing. There may not be a single matching headline number, so compare each pillar against the corresponding Vortex IQ sibling card rather than expecting an exact figure match. Why the Vortex IQ value may legitimately differ:
ReasonDirectionWhat to do
Period boundary (RT/7D vs portal review window)EitherCompare the recent trend rather than a single instant; Target’s review window may be longer.
Time zone applied to underlying eventsEitherConfirm which zone borderline SLA and feed events are evaluated in before reconciling.
Filter scope (pillar weighting)Vortex IQ may differThe composite weighting is a Vortex IQ blend, so read the individual pillars to understand any gap.
Cross-connector reconciliation: Where weak feed or presentation signals originate from your BigCommerce source of truth, confirm the upstream data in the BigCommerce admin so the score recovers from the root, not just the symptom.

Known limitations / merchant FAQs

Q: How often does this number update? It refreshes on the standard Vortex IQ data refresh and is shown as a real-time reading with a 7-day trend view. Q: Why does the Partners portal show a different figure? Target’s scorecard may not publish a single composite number and can use a longer review window. Compare the individual pillars (SLA, feed, presentation) rather than expecting an exact match. Q: How does this relate to the sibling cards? It is a weighted blend of on-time-dispatch-rate-partner-sla, mirakl-feed-import-success-rate, and brand-presentation-compliance-flags, and it triggers the partner-health-composite-crossed-threshold event. Q: Can I change the alert threshold? Yes. The default fires below 75, but you can raise or lower that floor for this card on the Sensitivity tab.

Tracked live in Vortex IQ Nerve Centre

Target Plus Partner Health Score is one of hundreds of KPI pulses Vortex IQ tracks across Target Plus and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.