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Card class: Non-Hero • Category: Payment Gateway

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At a glance

Average days from Klarna order capture to merchant payout. Klarna pays merchants on configured schedule (typically daily, weekly, or biweekly).
What it countsAVG(payout_date - capture_date).
Standard scheduleDaily payout: 1-2 days. Weekly: 3-7 days. Biweekly: 7-14 days.
Time window30D.
Rolesowner, finance

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Calculation

Calculated automatically from your Klarna data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

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Worked example

“Helle Mode” on Klarna weekly payout. 7-day average settlement to bank deposit. Captures from Mon-Sun aggregate; payout disbursed following Wednesday.

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Sibling cards merchants should reference together

CardWhy pair it
kla_payouts_pendingCaptured but not yet paid out.
kla_payout_age_daysOldest pending.

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Reconciling against the vendor’s own dashboard

Where to look: portal.klarna.com → Settlements.

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Known limitations / merchant FAQs

Can I switch to daily payout? Yes; merchants can request schedule change in Klarna Merchant Portal. Daily payouts may have a small fee. Why slower than card processing? Klarna pays from its own balance after captures aggregate; the schedule is Klarna-controlled, not acquirer-controlled. Hold on payouts? Klarna may hold a reserve for new merchants or high-risk verticals; visible in Settlements view.

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Tracked live in Vortex IQ Nerve Centre

Avg Settlement Time (days) is one of hundreds of KPI pulses Vortex IQ tracks across Klarna and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.