21
performance signals
3
automated checks
Build your own
automated fixes
37
proven workflows
4
API operations
- Overview
- Monitor (21)
- Audit (3)
- Automate
What you can achieve
Capabilities are grouped around merchant outcomes, not API terminology.Run operations
Monitor orders, fulfilment, delivery and settlement.
Grow revenue
Improve discovery, conversion, campaigns and repeat purchase.
Control risk and change
Keep tracking, access and change under governed control.
From connection to verified outcome
The controlled sequence every capability follows. Nothing changes a connected system without the approval step.1
Connect
Authorise the source. Scopes are shown before access is granted.
2
Monitor
Watch the signals against your own baselines, not universal defaults.
3
Detect
Run checks and gather evidence specific to your store.
4
Recommend
Explain what happened, why it matters and the proposed action.
5
Approve
You review scope, risk and reversibility before anything changes.
6
Execute
Apply through governed connector operations.
7
Verify
Confirm the intended result and keep the receipt.
Monitor performance
21 performance signals. Open an outcome to see its signals and how each one alerts. Read-only operations do not modify the connected system.Run operations (15 signals)
Run operations (15 signals)
| Signal | Alert behaviour | What it tracks |
|---|---|---|
| Active User Drop Alert | Alert band 0 / -30 | Active-users change vs the prior 30d; fires when adoption drops sharply per the collab_active_users_trend band. |
| Active Users (30d) | Alert band 0 / -30 | Distinct users from getTeamsUserActivityUserDetail(D90) whose Last Activity Date is within the last 30d. change_pct = avg daily active-users proxy cur |
| Avg Daily Messages (30d) | Watch only | 30d total messages / number of days with any message activity in getTeamsUserActivityCounts(D90). |
| Avg Messages per Active User (30d) | Watch only | 30d total messages (team + private) / distinct 30d active users. |
| Calls (30d) | Watch only | Sum of Calls from getTeamsUserActivityCounts(D90) over the last 30d. |
| Calls per Active User (30d) | Watch only | 30d calls / distinct 30d active users. |
| Collaboration Health Score | Alert band 80 / 55 | Composite 0-100: 100, minus 30 for active-users drop >30% vsP (15 for >15%), minus 25 for message volume drop >40% vsP (12 for >20%), minu |
| Daily Calls Trend | Watch only | Daily Calls buckets from getTeamsUserActivityCounts(D90) over the last 30d. |
| Daily Messages Trend | Watch only | Daily Team Chat + Private Chat Messages buckets from getTeamsUserActivityCounts(D90) over the last 30d. |
| Meetings (30d) | Watch only | Sum of Meetings from getTeamsUserActivityCounts(D90) over the last 30d. |
| Meetings per Active User (30d) | Watch only | 30d meetings / distinct 30d active users. |
| Message Volume Drop Alert | Alert band 0 / -40 | Message-volume change vs the prior 30d; fires when a team goes quiet per the collab_message_volume_trend band. |
| Private Chat Messages (30d) | Watch only | Sum of Private Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d. |
| Team Chat Messages (30d) | Watch only | Sum of Team Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d. |
| Total Messages (30d) | Alert band 0 / -40 | Sum of Team Chat Messages + Private Chat Messages from getTeamsUserActivityCounts(D90) over the last 30d. change_pct = 30d messages vs the prior 30d. |
Grow revenue (6 signals)
Grow revenue (6 signals)
| Signal | Alert behaviour | What it tracks |
|---|---|---|
| Active Users Change (vsP) | Alert band 0 / -30 | Percentage change in avg daily active-users proxy current 30d vs prior 30d from getTeamsUserActivityUserCounts(D90). |
| Daily Active Users Trend | Watch only | Daily active-users proxy from getTeamsUserActivityUserCounts(D90): max across the four per-activity user counts (team chat, private chat, calls, meeti |
| Engagement Rate (30d) | Watch only | Distinct 30d active users / total (non-deleted) users from getTeamsUserActivityUserDetail(D90) x 100. |
| Inactive Users (30d) | Watch only | Total (non-deleted) users minus distinct 30d active users from getTeamsUserActivityUserDetail(D90). |
| Message Volume Change (vsP) | Alert band 0 / -40 | Percentage change in 30d total messages vs the prior 30d from getTeamsUserActivityCounts(D90). |
| Peak Activity Day (30d) | Watch only | The single day with the highest Team Chat + Private Chat Messages in the last 30d; value is that day’s message total, detail names the date. |
Audit risks and opportunities
A fix status appears only where the action, inputs, approval, verification and recovery controls are mapped. Candidate remediations are never executable. Open a check for the detail.Token invalid, expired or lacking the report scope the cards need
Token invalid, expired or lacking the report scope the cards need
Severity high · Outcome Control risk and change · Fix status Report onlyWith invalid credentials the tool has stopped collecting entirely; every metric that depends on it is silently stale.Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.Reference:
COLLAB-AUTH-001Active users dropped more than 30% vs the prior period
Active users dropped more than 30% vs the prior period
Severity medium · Outcome Grow revenue · Fix status Report onlyActive users dropping by a third signals adoption failure or licence waste; both are worth catching within the billing cycle.Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.Reference:
COLLAB-USERS-001Message volume dropped more than 40% vs the prior period (team going quiet)
Message volume dropped more than 40% vs the prior period (team going quiet)
Severity medium · Outcome Grow revenue · Fix status Report onlyMessage volume collapsing usually means the team moved channels or an integration broke; either way the record of work is going dark.Vortex IQ detects and explains this; resolution is manual, with evidence and recommended steps.Reference:
COLLAB-MSG-001Build your own automated fixes
Turn any finding into an automated fix with a Vortex IQ workflow: over 13,000 read and write operations across more than 200 connectors are available as building blocks, with approval, verification and rollback on every change.Automate approved work
Vortex IQ is integrated with 3 read and 1 write operations across oauth2tokens, report getteamsuseractivitycounts, report getteamsuseractivityusercounts, report getteamsuseractivityuserdetails on Microsoft Teams. Combine them with anything from the over 13,000 operations across more than 200 connectors to automate the work in your own words.Changes follow your configured approval policy: the target, proposed change, affected records, risk, reversibility and verification plan are shown before execution.Create a workflowProven workflow templates (37)
Best-seller Availability Guard
Best-seller Availability Guard
For E-commerce manager · Ready to deploywatches hero SKUs and recommends substitutions, replenishment escalation or merchandising changes.Tested alongside: BigCommerce, Shopify, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Budget Pacing Guard
Budget Pacing Guard
For Performance marketing manager · Ready to deployforecasts over/underspend against plan and stages bounded reallocations for approval.Tested alongside: Amazon Ads, BigCommerce, ShopifyRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Campaign Readiness Gate
Campaign Readiness Gate
For E-commerce manager · Ready to deploychecks landing pages, products, inventory, tracking and links before launch; blocks “ready” if critical checks fail.Tested alongside: BigCommerce, Shopify, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Checkout Journey Sentinel
Checkout Journey Sentinel
For E-commerce manager · Ready to deployscheduled storefront journey checks with screenshot/evidence and urgent escalation.Tested alongside: BigCommerce, Shopify, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Creative Fatigue Watch
Creative Fatigue Watch
For Performance marketing manager · Ready to deploydetects declining response by creative/audience and opens a replacement brief.Tested alongside: Amazon Ads, BigCommerce, ShopifyRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Daily Store Pulse
Daily Store Pulse
For E-commerce manager · Ready to deploymorning revenue, conversion, AOV, stock and incident briefing with only material changes.Tested alongside: BigCommerce, Shopify, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Multi-store Divergence Watch
Multi-store Divergence Watch
For E-commerce manager · Ready to deploycompares stores/regions and flags unexplained differences in price, availability, content or performance.Tested alongside: BigCommerce, Shopify, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
New Product Launch Checklist
New Product Launch Checklist
For E-commerce manager · Ready to deployverifies content, media, inventory, category, SEO and analytics before publish approval.Tested alongside: BigCommerce, Shopify, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Promotion Activation QA
Promotion Activation QA
For Performance marketing manager · Ready to deployverifies ads, dates, URLs, tracking, inventory and storefront offer before spend begins.Tested alongside: Amazon Ads, BigCommerce, ShopifyRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Promotion QA and Rollback Pack
Promotion QA and Rollback Pack
For E-commerce manager · Ready to deployvalidates price, dates, eligibility and merchandising, then prepares reversible fixes.Tested alongside: BigCommerce, Shopify, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Search Query Waste Miner
Search Query Waste Miner
For Performance marketing manager · Ready to deployclusters irrelevant or expensive queries and drafts negative-keyword actions.Tested alongside: Amazon Ads, BigCommerce, ShopifyRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Wasted Spend Watch
Wasted Spend Watch
For Performance marketing manager · Ready to deployalerts on spend with no meaningful outcomes and recommends pause, budget or targeting review.Tested alongside: Amazon Ads, BigCommerce, ShopifyRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Auto-apply Guardrail Approval
Auto-apply Guardrail Approval
For Security manager · Ready to deployrequires security sign-off when an automation gains broader write authority.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Blocked Work Escalator
Blocked Work Escalator
For Engineering manager · Ready to deploydetects ageing PRs/tickets and identifies the missing decision or dependency.Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Catalogue Integrity Night Watch
Catalogue Integrity Night Watch
For E-commerce operations manager · Ready to deploychecks SKU identity, variants, price, availability and orphan records across systems.Tested alongside: BigCommerce, Shopify, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Change Failure Rate Watch
Change Failure Rate Watch
For Engineering manager · Ready to deploytracks failed deploys and highlights teams/services with worsening patterns.Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Cloud Exposure Watch
Cloud Exposure Watch
For Security manager · Ready to deploydetects risky DNS, firewall, storage or edge configuration changes.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Connector Access Review
Connector Access Review
For Security manager · Ready to deployinventories credentials, scopes, owners, use and age; routes unnecessary access for revocation.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Engineering Dependency Watch
Engineering Dependency Watch
For Engineering manager · Ready to deploytracks vulnerable, unsupported or risky platform dependencies.Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Executive Technology Pack
Executive Technology Pack
For Engineering manager · Ready to deploytranslates technical risk and delivery evidence into commercial impact.Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Fulfilment SLA Breach Watch
Fulfilment SLA Breach Watch
For E-commerce operations manager · Ready to deploypredicts and escalates orders likely to miss dispatch or delivery promises.Tested alongside: BigCommerce, Shopify, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Incident Containment Pack
Incident Containment Pack
For Security manager · Ready to deployprepares reversible, scoped containment actions for human approval.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Incident Learning Loop
Incident Learning Loop
For Engineering manager · Ready to deploycreates the timeline, contributing factors, actions and follow-up ownership.Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Monthly Security Evidence Pack
Monthly Security Evidence Pack
For Security manager · Ready to deployretains what changed, who approved it, results and rollback availability.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Operations Morning Handover
Operations Morning Handover
For E-commerce operations manager · Ready to deploysummarises overnight exceptions, actions taken, unresolved risk and accountable owners.Tested alongside: BigCommerce, Shopify, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Order Exception Command Centre
Order Exception Command Centre
For E-commerce operations manager · Ready to deploydetects stuck, failed or unusual orders and routes them with age and value-based urgency.Tested alongside: BigCommerce, Shopify, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Order Issue Triage
Order Issue Triage
For Customer service manager · Ready to deployenriches tickets with order, payment and fulfilment context and assigns the right queue.Tested alongside: HubSpot, BigCommerce, Shopify, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Peak Freeze Controller
Peak Freeze Controller
For E-commerce operations manager · Ready to deploypauses writes during trading freezes while continuing all monitoring and alerts.Tested alongside: BigCommerce, Shopify, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Privilege Drift Monitor
Privilege Drift Monitor
For Security manager · Ready to deployalerts when repository, cloud or connector permissions exceed policy.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Proactive Delay List
Proactive Delay List
For Customer service manager · Ready to deployprepares, but does not send, customer communications for affected orders.Tested alongside: HubSpot, BigCommerce, Shopify, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Release Risk Gate
Release Risk Gate
For Engineering manager · Ready to deployscores change size, test evidence, service health and rollback readiness before approval.Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Returns Anomaly Monitor
Returns Anomaly Monitor
For E-commerce operations manager · Ready to deploysurfaces spikes by SKU, supplier, reason or cohort and assigns investigation.Tested alongside: BigCommerce, Shopify, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Rollback Audit
Rollback Audit
For Engineering manager · Ready to deployverifies that rollbacks completed and downstream state returned to expected values.Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Suspicious Change Correlator
Suspicious Change Correlator
For Security manager · Ready to deploylinks identity, code, infrastructure and automation audit events.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Third-party Integration Risk Review
Third-party Integration Risk Review
For Security manager · Ready to deployassesses new connectors before activation and on material permission change.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Vulnerability Remediation Queue
Vulnerability Remediation Queue
For Security manager · Ready to deployranks findings by exploitability, exposure and affected revenue paths.Tested alongside: Cloudflare, GitHub, StagingPro, Jira CloudRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Weekly Delivery and Reliability Brief
Weekly Delivery and Reliability Brief
For Engineering manager · Ready to deploycombines throughput, failed changes, incidents, rollbacks and ageing work.Tested alongside: GitHub, Jira Cloud, Cloudflare, StagingProRuns on a schedule or trigger. Any step that changes data pauses for approval, and results deliver to the configured destination with a run receipt.
Browse the operations you can build with
Browse the operations you can build with
| Resource | Read operations | Write operations |
|---|---|---|
| oauth2tokens | 0 | 1 |
| report getteamsuseractivitycounts | 1 | 0 |
| report getteamsuseractivityusercounts | 1 | 0 |
| report getteamsuseractivityuserdetails | 1 | 0 |