Skip to main content
Metrics type: Card

​
At a glance

Top customer accounts by revenue across B2B + B2C. Concentration analysis.

​
Calculation

Calculated automatically from your Oracle ERP Cloud data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

​
Worked example

A US Fortune 500 retailer. 90D window. Top-20 customers represent 42% of revenue (168Mof168M of 400M). Concentrated mix of B2B wholesale + a handful of large enterprise accounts. Five things to notice:
  1. Concentration risk: top 5 = 24% of revenue.
  2. Mix: 14 B2B + 6 enterprise B2C.
  3. Pair with churn signals.
  4. Per-channel view available.
  5. Historical trend in a customer’s rank tells the relationship story.

​
Sibling cards merchants should reference together

​
Reconciling against the vendor’s own dashboard

Where to look in Oracle ERP Cloud:
OTBI → Receivables Real Time rank by customer
Cross-connector reconciliation: CRM customer rank may align.

​
Known limitations / merchant FAQs

Includes B2C? Yes by default. Multi-BU? Yes via filter.

​
Tracked live in Vortex IQ Nerve Centre

Top Customers by Revenue is one of hundreds of KPI pulses Vortex IQ tracks across Oracle ERP Cloud and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.