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At a glance

Top customer accounts by revenue across B2B + B2C. Concentration analysis.
What it countsSUM(revenue) GROUP BY customer ORDER BY revenue DESC LIMIT 20.
CurrencyReporting ledger.
Time window90D
Rolesowner, finance

Calculation

Calculated automatically from your Oracle ERP Cloud data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A US Fortune 500 retailer. 90D window. Top-20 customers represent 42% of revenue (168Mof168M of 400M). Concentrated mix of B2B wholesale + a handful of large enterprise accounts. Five things to notice:
  1. Concentration risk: top 5 = 24% of revenue.
  2. Mix: 14 B2B + 6 enterprise B2C.
  3. Pair with churn signals.
  4. Per-channel view available.
  5. Historical trend in a customer’s rank tells the relationship story.

Sibling cards merchants should reference together

CardWhy pair
Top B2B Accounts by RevenueB2B subset.
Customer Churn SignalsRetention.

Reconciling against the vendor’s own dashboard

Where to look in Oracle ERP Cloud:
OTBI → Receivables Real Time rank by customer
Cross-connector reconciliation: CRM customer rank may align.

Known limitations / merchant FAQs

Includes B2C? Yes by default. Multi-BU? Yes via filter.

Tracked live in Vortex IQ Nerve Centre

Top Customers by Revenue is one of hundreds of KPI pulses Vortex IQ tracks across Oracle ERP Cloud and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.