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Card class: Non-Hero * Category: Catalog & Inventory * Chart: kpi

At a glance

COUNT(products WHERE active = 0) - disabled products still occupying the catalog.
What it measuresCOUNT(products WHERE active = 0) - disabled products still occupying the catalog.
Formatnumber
Time windowRT
Alert trigger-
Rolesowner, operations
Data typeNative

Calculation

COUNT(products WHERE active = 0) - disabled products still occupying the catalog.
PrestaShop order classification uses the order-state machine: paid = current_state in (2 Payment accepted, 3 Processing, 4 Shipped, 5 Delivered, 9 Backorder paid, 11 Remote payment accepted); shipped/fulfilled = (4, 5); refunded = (7, 15); cancelled = (6); payment error = (8). Read live from the PrestaShop Webservice API and snapshotted nightly into the Nerve Centre KPI store.

Why it matters

Inactive Products is part of the PrestaShop executive pulse in Vortex IQ Nerve Centre. Vortex Mind investigates automatically when this card breaches its sensitivity band, and Ask Viq can explain the movement in plain English with a citation back to this card.