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Card class: Non-HeroCategory: Ecommerce Platform

At a glance

Total Tax Collected is a revenue & sales metric tracked from Shopline data. It surfaces operational signal at the revenue & sales layer so merchants can spot regressions, opportunities, and structural patterns in their store performance. The card pairs with sibling metrics in the Revenue & Sales category to build a complete diagnostic picture; cross-reference the related cards listed below for context.
What it countsTotal Tax Collected as exposed by the Shopline integration. The metric is computed from the latest available data and refreshed on the standard data refresh.
Sample typeBackend API data from Shopline, refreshed on the standard data refresh.
Why it mattersThe metric appears in the Revenue & Sales category and complements the sibling cards listed below. Track movement over time to identify regressions or opportunities.
Reading the valueCompare the current period to the prior period to identify direction. Cross-reference siblings for the full diagnostic picture.
Currencycurrency
Time window30D
Alert trigger—
Sentiment keyshopline_total_tax
Rolesowner, finance

Calculation

Calculated automatically from your Shopline data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A representative reading of Total Tax Collected for a typical merchant on Shopline. The card reports the current period value alongside a comparison against the previous period. Direction matters: rising values may be healthy or concerning depending on the underlying metric. Cross-reference the siblings below to triangulate cause when the value moves outside expected range. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.

Sibling cards merchants should reference together

CardWhy merchants reach for it
shopline_discount_pctRevenue & Sales sibling: Discount % of Revenue.
shopline_orders_trendRevenue & Sales sibling: Orders Over Time.
shopline_revenue_trendRevenue & Sales sibling: Revenue Over Time.
shopline_total_discountRevenue & Sales sibling: Total Discount Used.
shopline_alert_oos_spikeNerve Centre sibling: OOS Spike Alert.

Reconciling against the vendor’s own dashboard

Where to look in Shopline’s own dashboard: The Shopline dashboard surfaces this metric (or its components) under the relevant report section. Confirm period boundaries and filter settings match the Vortex IQ profile to reconcile cleanly. Why the Vortex IQ value may legitimately differ:
ReasonDirectionWhat to do
Period boundary. Vortex IQ uses 30-day rolling by default; vendor dashboards may use calendar periods.VariableMatch the period range.
Time zone. Vendor uses account time zone; Vortex IQ aligns to merchant reporting time zone.MarginalConfirm time zone match.
Filter scope. Profile-level filters (channel, B2B, test orders) may narrow the Vortex IQ view.VariableMatch filter settings.
Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does Total Tax Collected update? The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard. Q: Why does my Shopline dashboard show a different number? The most common reasons are period-boundary differences (Vortex IQ uses 30-day rolling vs vendor’s calendar months), time-zone alignment, and filter scope (profile-level vs vendor’s all-account view). Match these settings before assuming a real divergence. Q: How does Total Tax Collected relate to other revenue & sales metrics? Track this card alongside the siblings listed above to build a complete picture. Single-metric reads can mislead; the diagnostic value is in the cross-reference. Q: Can I customise the alert threshold? Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

Tracked live in Vortex IQ Nerve Centre

Total Tax Collected is one of hundreds of KPI pulses Vortex IQ tracks across Shopline and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.