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Card class: Non-HeroCategory: Analytics

At a glance

Top Pages is a engagement metric tracked from TikTok data. It surfaces operational signal at the engagement layer so merchants can spot regressions, opportunities, and structural patterns in their store performance. The card pairs with sibling metrics in the Engagement category to build a complete diagnostic picture; cross-reference the related cards listed below for context.
What it countsTop Pages as exposed by the TikTok integration. The metric is computed from the latest available data and refreshed on the standard data refresh.
Sample typeBackend API data from TikTok, refreshed on the standard data refresh.
Why it mattersThe metric appears in the Engagement category and complements the sibling cards listed below. Track movement over time to identify regressions or opportunities.
Reading the valueCompare the current period to the prior period to identify direction. Cross-reference siblings for the full diagnostic picture.
Currencycount
Time window30D
Alert trigger-
Sentiment keytik_top_pages
Rolesowner, marketing

Calculation

Calculated automatically from your TikTok data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A representative reading of Top Pages for a typical merchant on TikTok. The card reports the current period value alongside a comparison against the previous period. Direction matters: rising values may be healthy or concerning depending on the underlying metric. Cross-reference the siblings below to triangulate cause when the value moves outside expected range. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.

Sibling cards merchants should reference together

CardWhy merchants reach for it
tik_avg_session_durationEngagement sibling: Avg Session Duration.
tik_bounce_rateEngagement sibling: Bounce Rate.
tik_pageviews_per_sessionEngagement sibling: Pageviews per Session.
tik_top_sourcesEngagement sibling: Top Traffic Sources.
tik_cart_abandonment_rateConversion sibling: Cart Abandonment Rate.

Reconciling against the vendor’s own dashboard

Where to look in TikTok’s own dashboard: The TikTok dashboard surfaces this metric (or its components) under the relevant report section. Confirm period boundaries and filter settings match the Vortex IQ profile to reconcile cleanly. Why the Vortex IQ value may legitimately differ:
ReasonDirectionWhat to do
Period boundary. Vortex IQ uses 30-day rolling by default; vendor dashboards may use calendar periods.VariableMatch the period range.
Time zone. Vendor uses account time zone; Vortex IQ aligns to merchant reporting time zone.MarginalConfirm time zone match.
Filter scope. Profile-level filters (channel, B2B, test orders) may narrow the Vortex IQ view.VariableMatch filter settings.
Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does Top Pages update? The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard. Q: Why does my TikTok dashboard show a different number? The most common reasons are period-boundary differences (Vortex IQ uses 30-day rolling vs vendor’s calendar months), time-zone alignment, and filter scope (profile-level vs vendor’s all-account view). Match these settings before assuming a real divergence. Q: How does Top Pages relate to other engagement metrics? Track this card alongside the siblings listed above to build a complete picture. Single-metric reads can mislead; the diagnostic value is in the cross-reference. Q: Can I customise the alert threshold? Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

Tracked live in Vortex IQ Nerve Centre

Top Pages is one of hundreds of KPI pulses Vortex IQ tracks across TikTok and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.