At a glance
Revenue at Risk (live) is the single executive figure that adds up the money your AliExpress store could lose right now. It rolls together the value tied up in open disputes, orders past their ship deadline, revenue committed against SKUs that are out of stock but still listed, and payouts held in verification, into one live number. For an owner or finance lead it is the top-of-board pulse that turns a scatter of operational alerts into a currency figure you can act on by priority, because a thousand dollars at risk demands different attention than fifty. It pairs withaex_open_disputesandaex_pending_payouts, which break the headline figure back down into its component exposures.
Calculation
Vortex IQ sums the revenue exposed across four live AliExpress risk pools, namely open disputes, orders past their ship deadline, revenue committed to out-of-stock-but-listed SKUs, and payouts held in verification, and presents the combined figure in your store currency. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
A representative reading of Revenue at Risk (live) for a typical cross-border AliExpress store. On the afternoon of 21 Mar 26 the card shows roughly 900. The owner drills in and sees the jump is driven by a single held payout of about 300 combined. They submit the requested verification documents to release the payout and assign the two disputes to support for same-day response. By the next morning the held payout has cleared and the figure falls back toward baseline. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.Sibling cards merchants should reference together
Reconciling against AliExpress Seller Center
Where to look in AliExpress Seller Center: There is no single Seller Center screen for this figure; reconcile it against the Dispute Centre, the awaiting-shipment order view, the inventory and listing status views, and the finance and payout area together. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: Compare the order and inventory components against your connected BigCommerce or Shopify store to confirm the underlying SKUs and orders agree. For divergence investigations, use Vortex Mind.
Known limitations / merchant FAQs
Q: How often does Revenue at Risk (live) update? It refreshes in near real time, recalculating as each underlying dispute, late order, stock state, or payout hold opens or clears. Q: Why does my AliExpress Seller Center show a different number? There is no single matching screen; the figure is a composite, so each part must be reconciled against its own Seller Center area, and real-time movement plus valuation basis explain short-term gaps. Q: How does Revenue at Risk (live) relate to other executive metrics? It is the roll-up;aex_open_disputes, aex_pending_payouts, aex_late_shipments_cainiao_sla_risk, and aex_out_of_stock_listings are the component exposures that build it.
Q: Can I customise the alert threshold?
Yes, alert thresholds are configurable per profile in the Alert Rules tab. Adjust to match your business baseline rather than relying on the generic default.