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Card class: Non-HeroCategory: Email Marketing

At a glance

Campaign Status is a email campaigns metric tracked from Dotdigital data. It surfaces operational signal at the email campaigns layer so merchants can spot regressions, opportunities, and structural patterns in their store performance. The card pairs with sibling metrics in the Email Campaigns category to build a complete diagnostic picture; cross-reference the related cards listed below for context.
What it countsCampaign Status as exposed by the Dotdigital integration. The metric is computed from the latest available data and refreshed on the standard data refresh.
Sample typeBackend API data from Dotdigital, refreshed on the standard data refresh.
Why it mattersThe metric appears in the Email Campaigns category and complements the sibling cards listed below. Track movement over time to identify regressions or opportunities.
Reading the valueCompare the current period to the prior period to identify direction. Cross-reference siblings for the full diagnostic picture.
Currencynumber
Time window90D
Alert trigger—
Sentiment keydd_campaign_status
Rolesowner, marketing

Calculation

Calculated automatically from your Dotdigital data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A representative reading of Campaign Status for a typical merchant on Dotdigital. The card reports the current period value alongside a comparison against the previous period. Direction matters: rising values may be healthy or concerning depending on the underlying metric. Cross-reference the siblings below to triangulate cause when the value moves outside expected range. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.

Sibling cards merchants should reference together

CardWhy merchants reach for it
dd_campaign_perfEmail Campaigns sibling: Campaign Performance.
dd_campaign_status_breakdownEmail Campaigns sibling: Campaign Status Breakdown.
dd_open_rate_trendEmail Campaigns sibling: Open Rate Trend.
dd_sends_trendEmail Campaigns sibling: Email Sends Over Time.
dd_abandoned_cart_programme_statusEmail Automation sibling: Abandoned-Cart Programme Status.

Reconciling against the vendor’s own dashboard

Where to look in Dotdigital’s own dashboard: The Dotdigital dashboard surfaces this metric (or its components) under the relevant report section. Confirm period boundaries and filter settings match the Vortex IQ profile to reconcile cleanly. Why the Vortex IQ value may legitimately differ:
ReasonDirectionWhat to do
Period boundary. Vortex IQ uses 30-day rolling by default; vendor dashboards may use calendar periods.VariableMatch the period range.
Time zone. Vendor uses account time zone; Vortex IQ aligns to merchant reporting time zone.MarginalConfirm time zone match.
Filter scope. Profile-level filters (channel, B2B, test orders) may narrow the Vortex IQ view.VariableMatch filter settings.
Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.

Known limitations / merchant FAQs

Q: How often does Campaign Status update? The card refreshes on the standard data refresh (typically every 30-60 minutes for live integrations). For real-time signals, force a manual refresh from the dashboard. Q: Why does my Dotdigital dashboard show a different number? The most common reasons are period-boundary differences (Vortex IQ uses 30-day rolling vs vendor’s calendar months), time-zone alignment, and filter scope (profile-level vs vendor’s all-account view). Match these settings before assuming a real divergence. Q: How does Campaign Status relate to other email campaigns metrics? Track this card alongside the siblings listed above to build a complete picture. Single-metric reads can mislead; the diagnostic value is in the cross-reference. Q: Can I customise the alert threshold? Yes, sensitivity thresholds are configurable per profile in the Sensitivity tab. Adjust to match your business baseline rather than relying on the generic default.

Tracked live in Vortex IQ Nerve Centre

Campaign Status is one of hundreds of KPI pulses Vortex IQ tracks across Dotdigital and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.