| Card | Class | Tier | Category | Chart |
|---|---|---|---|---|
| 3DS Abandonment Rate | Non-Hero | - | Transaction Health | gauge |
| Average Transaction | Non-Hero | - | Volume | kpi |
| Avg Settlement Time (days) | Non-Hero | - | Settlement | kpi |
| Chargeback Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Decline Rate | Non-Hero | - | Transaction Health | gauge |
| Dispute Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Oldest Pending Payout (days) | Non-Hero | - | Settlement | kpi |
| Pending Payouts | Non-Hero | - | Settlement | kpi |
| Refund Rate | Non-Hero | - | Refunds & Disputes | gauge |
| Refund Volume | Non-Hero | - | Refunds & Disputes | kpi |
| Success Rate | Non-Hero | - | Transaction Health | gauge |
| Top Decline Reasons | Non-Hero | - | Transaction Health | bar_horizontal |
| Top Payment Methods | Non-Hero | - | Transaction Health | pie |
| Total Transactions | Non-Hero | - | Volume | kpi |
| Total Volume | Non-Hero | - | Volume | kpi |
| Volume Trend | Non-Hero | - | Volume | area |
Klarna KPIs, Vortex IQ Nerve Centre
Every Klarna KPI pulse Vortex IQ Nerve Centre tracks: 16 metrics covering revenue, orders, customers, refunds, and more.
Vortex IQ Nerve Centre tracks 16 KPI pulses for Klarna stores. Each metric has its own page: definition, calculation, why it matters, and what to do when it moves.
The Klarna connector brings the Vortex IQ AI OS to merchants offering Klarna BNPL (Buy Now Pay Later) - one of the highest-converting payment options in DTC for younger demographics. The Nerve Centre tracks 16 KPI pulses for Klarna accounts (Success Rate, Decline Rate, Refund Rate, Chargeback Rate, Dispute Rate, settlement metrics, Top Decline Reasons, Top Payment Methods, Volume Trend). Vortex Mind investigates when a number moves; Ask Viq™ lets you ask in plain English with citations back to the source card.
Appendix space for FAQs, reconciliation guidance, or cross-connector notes specific to this connector. Replace this block when authored.