Excessive cadence drives unsubs and abuse complaints. Below 1/wk leaves revenue on the table for a typical SMB.
At a glance
Send Cadence (campaigns/wk) is a email campaigns metric tracked from Mailchimp data. It surfaces operational signal at the email campaigns layer so merchants can spot regressions, opportunities, and structural patterns in their store performance. The card pairs with sibling metrics in the Email Campaigns category to build a complete diagnostic picture; cross-reference the related cards listed below for context.
| What it counts | Send Cadence (campaigns/wk) as exposed by the Mailchimp integration. The metric is computed from the latest available data and refreshed on the standard data refresh. |
| Sample type | Backend API data from Mailchimp, refreshed on the standard data refresh. |
| Why it matters | The metric appears in the Email Campaigns category and complements the sibling cards listed below. Track movement over time to identify regressions or opportunities. |
| Reading the value | Compare the current period to the prior period to identify direction. Cross-reference siblings for the full diagnostic picture. |
| Currency | number |
| Time window | 90D |
| Alert trigger | >5/wk (over-mailing risk) |
| Sentiment key | mc_campaign_send_cadence |
| Roles | owner, marketing |
Calculation
Calculated automatically from your Mailchimp data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
A representative reading of Send Cadence (campaigns/wk) for a typical merchant on Mailchimp. The card reports the current period value alongside a comparison against the previous period. Direction matters: rising values may be healthy or concerning depending on the underlying metric. Cross-reference the siblings below to triangulate cause when the value moves outside expected range. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.Sibling cards merchants should reference together
| Card | Why merchants reach for it |
|---|---|
mai_campaign_status_breakdown | Email Campaigns sibling: Campaign Status Breakdown. |
mc_ab_test_winners | Email Campaigns sibling: A/B Test Winners (last 90D). |
mc_campaign_status_breakdown | Email Campaigns sibling: Campaign Status. |
mc_top_campaigns_revenue | Email Campaigns sibling: Top Campaigns by Revenue. |
mai_active_subscribers_est | Customer Lifecycle sibling: Active Subscribers (Est.). |
Reconciling against the vendor’s own dashboard
Where to look in Mailchimp’s own dashboard: The Mailchimp dashboard surfaces this metric (or its components) under the relevant report section. Confirm period boundaries and filter settings match the Vortex IQ profile to reconcile cleanly. Why the Vortex IQ value may legitimately differ:| Reason | Direction | What to do |
|---|---|---|
| Period boundary. Vortex IQ uses 30-day rolling by default; vendor dashboards may use calendar periods. | Variable | Match the period range. |
| Time zone. Vendor uses account time zone; Vortex IQ aligns to merchant reporting time zone. | Marginal | Confirm time zone match. |
| Filter scope. Profile-level filters (channel, B2B, test orders) may narrow the Vortex IQ view. | Variable | Match filter settings. |