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Card class: Non-Hero * Category: Discounts & Promotions * Chart: gauge

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At a glance

COUNT(orders WHERE total_discounts_tax_incl > 0) / COUNT(paid-state orders) over window.
What it measuresCOUNT(orders WHERE total_discounts_tax_incl > 0) / COUNT(paid-state orders) over window.
Formatpercent
Time window30D vsP
Alert trigger>40% of orders discounted, driven by sentiment_key: discount_dependency
Sensitivity bandlower is better - good at/below 20, bad at/above 40
Rolesowner, marketing, finance
Data typeDerived

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Calculation

COUNT(orders WHERE total_discounts_tax_incl > 0) / COUNT(paid-state orders) over window.
PrestaShop order classification uses the order-state machine: paid = current_state in (2 Payment accepted, 3 Processing, 4 Shipped, 5 Delivered, 9 Backorder paid, 11 Remote payment accepted); shipped/fulfilled = (4, 5); refunded = (7, 15); cancelled = (6); payment error = (8). Read live from the PrestaShop Webservice API and snapshotted nightly into the Nerve Centre KPI store.

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Why it matters

Discount Dependency is part of the PrestaShop executive pulse in Vortex IQ Nerve Centre. Vortex Mind investigates automatically when this card breaches its sensitivity band, and Ask Viq can explain the movement in plain English with a citation back to this card.