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Card class: 🦸 Hero * Category: Nerve Centre * Chart: alert_list

At a glance

stock_availables.quantity <= 0 for products in the top-20 by order_details.product_quantity over 30D - a direct revenue blocker.
What it measuresstock_availables.quantity <= 0 for products in the top-20 by order_details.product_quantity over 30D - a direct revenue blocker.
Formatnumber
Time windowRT
Alert triggerany top-20 (by 30D units) SKU at quantity <= 0, driven by sentiment_key: out_of_stock_count
Sensitivity bandlower is better - good at/below 0, bad at/above 5
Rolesowner, operations, marketing
Data typeReal-time

Calculation

stock_availables.quantity <= 0 for products in the top-20 by order_details.product_quantity over 30D - a direct revenue blocker.
PrestaShop order classification uses the order-state machine: paid = current_state in (2 Payment accepted, 3 Processing, 4 Shipped, 5 Delivered, 9 Backorder paid, 11 Remote payment accepted); shipped/fulfilled = (4, 5); refunded = (7, 15); cancelled = (6); payment error = (8). Read live from the PrestaShop Webservice API and snapshotted nightly into the Nerve Centre KPI store.

Why it matters

OOS Bestseller Alert is part of the PrestaShop executive pulse in Vortex IQ Nerve Centre. Vortex Mind investigates automatically when this card breaches its sensitivity band, and Ask Viq can explain the movement in plain English with a citation back to this card.