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Card class: Non-Hero * Category: Shipping * Chart: gauge

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At a glance

SUM(orders.total_shipping_tax_incl) / SUM(orders.total_paid_tax_incl) over paid-state window.
What it measuresSUM(orders.total_shipping_tax_incl) / SUM(orders.total_paid_tax_incl) over paid-state window.
Formatpercent
Time window30D
Alert trigger>15% (margin pressure), driven by sentiment_key: shipping_pct
Sensitivity bandlower is better - good at/below 5, bad at/above 15
Rolesowner, operations, finance
Data typeAPI-derived

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Calculation

SUM(orders.total_shipping_tax_incl) / SUM(orders.total_paid_tax_incl) over paid-state window.
PrestaShop order classification uses the order-state machine: paid = current_state in (2 Payment accepted, 3 Processing, 4 Shipped, 5 Delivered, 9 Backorder paid, 11 Remote payment accepted); shipped/fulfilled = (4, 5); refunded = (7, 15); cancelled = (6); payment error = (8). Read live from the PrestaShop Webservice API and snapshotted nightly into the Nerve Centre KPI store.

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Why it matters

Shipping % of Revenue is part of the PrestaShop executive pulse in Vortex IQ Nerve Centre. Vortex Mind investigates automatically when this card breaches its sensitivity band, and Ask Viq can explain the movement in plain English with a citation back to this card.