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Card class: Non-Hero * Category: Abandoned Carts * Chart: kpi

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At a glance

Abandoned-cart value attributable to carts with a known id_customer (recoverable via email) - subset of pre_abandoned_cart_value.
What it measuresAbandoned-cart value attributable to carts with a known id_customer (recoverable via email) - subset of pre_abandoned_cart_value.
Formatcurrency
Time window30D
Alert trigger>0
Rolesowner, marketing, finance
Data typeDerived

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Calculation

Abandoned-cart value attributable to carts with a known id_customer (recoverable via email) - subset of pre_abandoned_cart_value.
PrestaShop order classification uses the order-state machine: paid = current_state in (2 Payment accepted, 3 Processing, 4 Shipped, 5 Delivered, 9 Backorder paid, 11 Remote payment accepted); shipped/fulfilled = (4, 5); refunded = (7, 15); cancelled = (6); payment error = (8). Read live from the PrestaShop Webservice API and snapshotted nightly into the Nerve Centre KPI store.

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Why it matters

Recoverable Revenue is part of the PrestaShop executive pulse in Vortex IQ Nerve Centre. Vortex Mind investigates automatically when this card breaches its sensitivity band, and Ask Viq can explain the movement in plain English with a citation back to this card.