The top navigation
Across the top of every CloudHub screen runs a thin blue bar with the CloudHub logo on the left, then four navigation entries:- Services, opens the services launcher with all eight modules ([Optimise], [Deliver], [Compete], [Analyse], [Locate], [Configure], Customer Services, Vendor Central).
- Quick Links: Add a Product, jumps straight to the Add a Product form.
- Scan, Pack and Ship, jumps straight to the Scan Pack Ship workflow.
- Inventory Hub (Common Inventory), jumps straight to the Inventory Hub.
Sales Report panel
The largest panel on the dashboard is the Sales Report chart, top-left. It shows total sales (left axis, in your VendorDB currency, GBP in the screenshot) plotted against day, with a dual line and bar visualisation:- The bars show Total Sales for the day.
- The line shows Average Order for the day.
- A date range picker on the top-right of the panel defaults to Last 30 Days. You can switch it.
Lifetime KPI cards
To the right of the Sales Report, a 2 by 2 grid of lifetime KPI cards summarises the trading entity to date:| Card | What it counts |
|---|---|
| Lifetime Sales | Total revenue across all marketplaces and the webstore since CloudHub started recording for this VendorDB. The screenshot example shows GBP 6,790,204.78. |
| Average Per Order | Lifetime Sales divided by Lifetime Order Count. Useful for spotting AOV creep or contraction over the long arc. |
| Lifetime Order Count | The cumulative number of orders ever processed through CloudHub for this VendorDB. |
| Units Ordered | The cumulative number of units shipped (since one order can contain multiple units). |
Total Revenue strip
A wide blue strip below the Sales Report and the lifetime cards spans the full width of the dashboard. It shows three numbers for the selected period (default: the same period as the Sales Report):- Total Revenue, the sum of order totals for the period.
- No. of Units Ordered, the unit count for the period.
- Avg Order Value, the period AOV.
Fast Selling Lines, Top 10
Below the strip, a wide white panel called Fast Selling Lines, Top 10 lists the ten SKUs with the highest units sold in the last 30 days. Columns:| Column | What it shows |
|---|---|
| SKU | The master SKU code from the Inventory Hub. |
| Item Name | The product title (sometimes blank for SKUs without a master title). |
| Current Qty | The on-hand stock level right now. A zero in this column on a fast-seller is a stockout warning. |
| Sold Last 30 Days | The unit volume that drove the SKU into the top ten. |
Count of Orders per account
Below the Fast Selling Lines panel sit two side-by-side panels. The left panel is Count of Orders, a per-account breakdown across five time windows:| Column | Window |
|---|---|
| Yesterday | The previous calendar day. |
| Last 3 Days | Trailing 3 calendar days. |
| Last 7 Days | Trailing 7 calendar days. |
| Last 14 Days | Trailing 14 calendar days. |
| Last 30 Days | Trailing 30 calendar days. |
Sales Revenue pie
The right panel under the Fast Selling Lines is Sales Revenue, a pie chart with one slice per marketplace account. The legend underneath labels each slice with account name and percentage share of revenue:Amazon monogram-amazonuk, 62.34% eBay eBayUK, 24.43% The Monogram DryKids, the remainder (the screenshot also shows Amazon Monogram-Amazonde, Amazon Monogram-Amazonfr, but at very small percentages)The pie answers the channel mix question at a glance. A merchant who is 62% Amazon and 24% eBay knows immediately where to invest in repricing and where to chase listing-quality wins on the secondary marketplace.
Footer
Across the bottom of every CloudHub page sits a thin black footer:Contact: support@247cloudhub.co.uk 2011 to 2026 247 Commerce Limited. All Rights Reserved. 247 Cloudhub is a registered trademark of 247Commerce. Privacy Policy . Terms of Use . Licensed to: (your trading entity name)The “Licensed to” entry on the right is the active VendorDB display name, useful to confirm at a glance which trading entity you are viewing data for before you make changes.
How the dashboard handles multi-VendorDB
The dashboard always shows the active VendorDB only. Switching VendorDB via the avatar menu reloads the dashboard with the new entity’s data. There is no “merged across all VendorDBs” view. This is intentional: each VendorDB is a separate trading entity and merging would mix accounting books that should stay ringfenced. If you operate two VendorDBs and need the consolidated view, that aggregation lives in the parent reporting layer in Vortex IQ Nerve Centre, not in CloudHub itself.Common questions
Why does the Sales Report show a different total to Lifetime Sales? Sales Report is the selected period (default 30 days). Lifetime Sales is the entire history of the VendorDB. They will always differ unless your trading entity is less than 30 days old. The Fast Selling Lines table shows a SKU with a blank Item Name. Why? That SKU does not have a master product title set in the Inventory Hub. The master SKU exists, but its descriptive metadata has not been populated. Open the SKU in the Inventory Hub and complete the master record. I sold yesterday but Yesterday in Count of Orders shows zero. Two possibilities. First, the marketplace order has not yet flowed through to CloudHub (most marketplaces poll on a schedule of minutes, not seconds, and Amazon FBA orders can lag by hours). Wait for the next sync cycle. Second, the order is in a draft / unpaid state at the marketplace. CloudHub only counts an order once it is in a paid state at the source. The Sales Revenue pie shows 0% for an account I know is selling. The pie computes share of total revenue. If the account in question accounts for less than half a percent of total revenue it can round to 0% on the legend even though the slice exists. Hover the slice for the exact figure. Can I export the dashboard? Not directly. The dashboard is a live view. For exportable reports use the [Analyse] reporting module documented in a subsequent batch.Next steps
- Drill into the master SKU view in the Inventory Hub.
- Action a stuck order in Pending Orders.
- Tune competitor response in Repricing Automation.
- Switch to another trading entity on Switch VendorDB.