CloudHub Add a Product, Single SKU Wizard

The Add a Product wizard creates one SKU at a time. For bulk creation use Import; for individual SKUs (a new line, a one-off bundle, a quick test listing) use this wizard. This page walks the seven-tab wizard, the Assign Category SKUs companion screen, and the Listing Status Monitor that tells you whether your push made it to the marketplace.

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How to open

Three routes:

1. Click Quick Links: Add a Product in the top navigation. This is the fastest path.
2. From the Inventory Hub, click the Add a Product action button.
3. From the [Optimise] services menu, click Add a Product.

The breadcrumb reads Home > Optimise > Add a Product.

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The seven tabs

The form is organised across seven tabs in a horizontal strip: You start on Basic Details by default and progress left to right. Save on each tab before moving on, or click Save on the final tab to commit the whole record.

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Basic Details tab in depth

The Basic Details tab is the longest in the wizard. It carries the canonical attributes of the SKU.

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Identifier fields

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Logistics fields

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Descriptive copy fields

A large Product Short Description textarea sits below the logistics fields, followed by Bullet Point 1 through Bullet Point 15 (Amazon’s short-form bullet copy block) and Custom Fields 1 through Custom Fields 4 for your own free-text attributes. A blue Save button on the bottom-right commits the Basic Details tab.

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Category tab

The Category tab maps the SKU to one or more marketplace categories. Each marketplace has its own category taxonomy, and a SKU’s category determines listing fees, search visibility, and available listing attributes. This tab uses the Assign Category SKUs helper for bulk category assignment. For a single SKU you select the category per marketplace from a tree-style picker.

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Price tab

The Price tab carries:

• RRP (recommended retail price).
• Sale Price (the actual selling price).
• Min Price and Max Price (the floor and ceiling for repricing rules in Compete).
• Per-marketplace overrides if you want to charge a different price on a specific channel.

A SKU without Min and Max Prices set will not participate in automated repricing.

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Quantity tab

The Quantity tab is the on-hand stock split:

• One row per warehouse the SKU lives in.
• Quantity per warehouse.
• A computed total quantity across warehouses.
• A Reserved column for stock allocated to in-flight orders.

Negative quantities are not permitted; a stockout is represented as zero.

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Image tab

The Image tab is where you upload the main image, alternate images, and marketplace-specific image variants. Most marketplaces require:

• A main image with white background, square aspect.
• At least one alternate image showing the product from a second angle.
• Lifestyle / in-use shots are encouraged but not strictly required.

Some marketplaces have stricter rules (Amazon main image rules are the strictest). The Graphical Dashboard’s Image Management Status panel surfaces SKUs that fail these rules.

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Description tab

The Description tab carries the long-form copy. It supports HTML where the marketplace allows it (most do for the description body) and falls back to plain text where it does not. It is good practice to keep two versions, the HTML rich one for Shopify / your own webstore, and a plain version for marketplaces that strip HTML.

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Variation tab

The Variation tab is where you configure size / colour / finish / fit variants. A SKU configured with variants becomes a Collection SKU in the Inventory Hub, and the variants are its child SKUs. Variation rules per marketplace can be configured here (some marketplaces want each variant as a separate listing; others list the parent and treat variants as picker options).

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Assign Category SKUs \

Assign Category SKUs is a companion screen for bulk-assigning categories to many SKUs at once. Open it from the Inventory Hub action bar or from the [Optimise] services menu. The flow:

1. Select the marketplace.
2. Pick the category from the tree.
3. Filter SKUs by SKU code, EAN, or text search.
4. Tick the SKUs to assign.
5. Apply.

Used when you import 500 new SKUs that all belong in the same category and you want to avoid editing each row.

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Listing Status Monitor \

Once you save a SKU and CloudHub pushes it to the marketplace, the push is asynchronous. The Listing Status Monitor is where you confirm the push succeeded.

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How to open

Home > Optimise > Listing Status Monitor. Or from the [Optimise] services menu.

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Tab strip

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Sub-filter strip

Below the marketplace tabs, a sub-filter strip narrows the view by feed type: Quantity Relationship Image Product Order Variation Items

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Date range and search

A date range picker (the screenshot example shows 30-April-2026 to 30-April-2026) and an Apply button restrict the view to a date range. A Marketplace dropdown (defaulting to All) further narrows by marketplace account.

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Columns

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What “Feed Result” tells you

Click a Feed Result link to see a per-record breakdown of the feed: which SKUs the marketplace accepted, which it rejected, and the rejection reason for each. This is where you find errors like “EAN already in use by another seller” or “image URL not reachable”.

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Volume

The screenshot example shows “Showing 1 to 25 out of 641 Orders. Total Records: 249.” which means the page lists 249 distinct feeds but the underlying feeds touched 641 records in total.

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Common questions

I clicked Save on Basic Details but the SKU is not in the Inventory Hub. Saves on intermediate tabs are persisted, but the SKU is in a draft state until the final tab’s Save. Click through to the Variation tab and click Save there to commit. Item Condition is “Not New” but I can only set the condition once. The note says “per Marketplace”. The condition you set on Basic Details is the default. To override per marketplace, open the Category or Variation tabs where the per-marketplace overrides live, depending on your release. I uploaded an image and the marketplace rejected it. Most rejections are image-rule violations (background, aspect ratio, file size, file type). Check the Listing Status Monitor Feed Result for the exact rejection reason, fix the image, and re-push. The SKU is in the Inventory Hub but not on Amazon. A SKU exists in the master independent of marketplace listings. To list, open the SKU on the Amazon tab in the Inventory Hub and trigger a Product Feed push, or run a bulk listing push. The Listing Status Monitor shows Feed Result is empty for a recent push. Feed results land asynchronously from the marketplace; some marketplaces report within minutes, others within hours. Wait and refresh.

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Next steps

• Open the Inventory Hub to see your new SKU.
• Set Min / Max prices and configure repricing in Compete.
• Run a bulk catalogue load via Import.
• Audit catalogue health on the Graphical Dashboard.