Inventory page
Path: Home, Vendor Central, Inventory, Amazon Vendor Central. The Inventory page is the live SKU grid for the vendor catalogue. Top-bar actions:Add a Product, Block an Item, Unblock an Item, Import Inventory, Export Inventory.
Filter controls: Select Search Filter Profile (custom saved filters), Search For (SKU keyword), Create / Delete Filter, Clear Search.
The Total Products header summarises the catalogue:
| Column | What it means |
|---|---|
| (checkbox) | Select for bulk action |
| Action | Edit |
| SKU | Internal SKU |
| Product Name | Product name |
| Quantity | Quantity available for Vendor PO fulfilment |
| Status | Active or Inactive |
| EAN | European Article Number, the barcode |
| Blocked | Where the SKU is blocked (e.g. eBay - eBayUK means blocked from eBay specifically) |
| Asin | Amazon Standard Identification Number; Common means same ASIN across all marketplaces, channel-name means channel-specific |
Parent and Child products
Vendor Central catalogues are typically variant-heavy: a single style with many size and colour variants. CloudHub uses the parent/child relationship to model this:- Parent product. The “style” record. Holds the master metadata, the style image, the style description.
- Child products. The size/colour variants. Each has its own SKU, its own EAN, its own ASIN. Inherits metadata from the parent.
- Non Relationship Products. SKUs that do not have a parent style (typically standalone single-variant products, accessories, consumables).
Quantity column
The Quantity field shows the units available for Vendor PO fulfilment. The visible value in the example reads188. The blue arrow icon next to the value pushes the quantity update to Amazon.
For Vendor DF, the quantity is the units the vendor holds and can ship direct. For Vendor Retail, the quantity is the units the vendor can release to Amazon FC inventory in the next shipment window.
Status and Blocked columns
Status is the master active/inactive flag. Inactive SKUs do not respond to Amazon PO requests.
Blocked is per-channel. A SKU may be Active overall but blocked on a specific channel (e.g. eBay - eBayUK) because the vendor has chosen not to retail it via that channel.
Use cases
- Daily Quantity sync. The vendor team updates Quantity columns based on the latest physical inventory or production. The blue arrows push to Amazon.
- Block a SKU during a recall. Block the SKU across all channels using the Block an Item bulk action. Amazon stops issuing POs for it.
- Audit ASIN coverage. Sort by ASIN. Rows showing
Commonare unified-ASIN SKUs (one ASIN works across marketplaces). Rows with channel names are split-ASIN SKUs (different ASIN per marketplace).
Common gotcha
A new vendor SKU added without an EAN or ASIN cannot be retailed by Amazon. Always populate both before activating. TheAdd a Product form requires both fields.
Import page
Path: Home, Vendor Central, Inventory Import. The Import page handles bulk upload of inventory data. Top-tabs:Import and Export.
Import Inventory Data form
| Field | What it does |
|---|---|
| Import Profile | Select the configured profile that defines the file format; click click here link to download the sample file template |
| File Location | Choose the local file (CSV) to upload |
| Email Address | The address that receives the import-completion notification |
Reset clears the form. Import runs the upload.
Import history grid
Below the form, a paginated grid of historical imports:| Column | What it means |
|---|---|
| Profile Name | Which Import Profile was used (Product Import, Amazon Edit Costs, Price and Stock Quantites, etc.) |
| Date | Upload date |
| Time | Upload time |
| User | Who ran the upload |
| Status | A spinner = running, tick = success, cross = failure, hourglass = queued |
| Action | Download File to retrieve the original upload, or --- for entries with no retrievable artefact |
Common Import Profiles
| Profile | What it imports |
|---|---|
| Product Import | New SKU master records |
| Amazon Edit Costs | Wholesale cost updates |
| Price and Stock Quantites | Combined price and quantity updates |
Use cases
- Quarterly cost review. The vendor team negotiates new wholesale costs with Amazon, generates the cost-update CSV, runs Amazon Edit Costs profile.
- New season catalogue load. Apparel vendor loads 1,200 new SKUs for the SS season via Product Import. The status grid shows the import progress and the Download File link gives auditability.
- Bulk quantity refresh. End-of-week stocktake produces a CSV; Price and Stock Quantites profile imports the lot.
Common gotcha
A failed import (cross icon) typically means a column-mapping mismatch (CSV header changed) or a data-validation failure (missing EAN, invalid ASIN format). Click Download File, fix the source, re-upload.Export page
Path: Home, Vendor Central, Inventory Export. The Export page is the counterpart of Import: bulk-download the live catalogue or any subset. The page mirrors the Import form structure but in reverse:- Pick the Export Profile (defines which columns and which rows to export).
- Pick the destination (download to local CSV, or push to a configured FTP).
- Click Export.
- Full catalogue export. Every SKU with every column. Used for backup, ERP sync, or initial audit.
- Active SKUs only. Excludes Inactive and fully blocked SKUs. The trading catalogue.
- Quantity snapshot. Just SKU and Quantity columns. Used for daily quantity reports.
Use cases
- ERP sync. Daily export of Quantity snapshot pushed to your ERP via FTP keeps the two systems aligned.
- Catalogue audit. Quarterly full-catalogue export, diff against the previous quarter, identify new and dropped SKUs.
- Vendor-of-record reconciliation. Export the SKU-and-EAN list, send to Amazon Vendor Manager, confirm match against Amazon’s side.
Common gotcha
Large exports (thousands of rows) take time. The export runs in the background; the configured email address receives the notification when ready, with the download link.How the three pages work together
The day-to-day cycle:- Inventory page for ad-hoc edits, single-row updates, manual Quantity pushes.
- Import page for batch updates from external systems (ERP, vendor of record, master data steward).
- Export page for the snapshot back out, for audit, ERP sync, or reconciliation.
Cross-link to the rest of the AI OS
| Need | Where to go |
|---|---|
| Live vendor KPI | Nerve Centre, the Amazon Vendor connector card |
| ”Why does Amazon think SKU DK001B is out of stock when CloudHub shows 188 units?” | Vortex Mind, vendor-feed diagnostics; check Quantity push history |
| ”Show me Vendor SKUs without an ASIN” | Ask Viq, plain-English query |
| ”Open a fix to onboard the SS season catalogue” | Actions Kanban |
Common questions
Can I import inventory and orders at the same time? Yes. The Inventory Import is independent of the Vendor Retail and Direct Fulfillment PO ingest. They can run in parallel. What happens if I import a Quantity value lower than the open Vendor PO? Amazon rejects the over-allocation; the Vendor PO partial-rejects to the available quantity. The vendor team needs to either ship what is available or update Quantity higher. How do I add a custom column to my Import Profile? Custom profiles are configured by support. Send the desired column mapping to support@247cloudhub.co.uk and the team adds it. Can I block a SKU on Amazon Vendor but keep it active on Seller Central (3P)? Yes. Vendor blocking is independent of the 3P Marketplace Accounts blocking. A SKU can be Active 3P and Blocked 1P (or vice versa).Next steps
- Return to the Vendor Central overview for the 1P context.
- See Retail and Direct Fulfillment for the operational fulfilment models.
- Configure your Amazon 3P credentials separately under Marketplace and Organisation.