What CloudHub does
CloudHub holds your common inventory as a master record and pushes that record out to each marketplace listing. It pulls every marketplace order back into one pending orders queue, runs them through your warehouse pick / pack / ship workflow, generates carrier labels and manifests, then writes shipment confirmation back to the source marketplace. Repricing against Amazon competitors runs continuously in the background. Reports cross-cut sales, inventory age, returns, late shipments, and shipping costs across all channels. You do not log into Amazon Seller Central, then eBay Seller Hub, then OnBuy, then Cdiscount, and reconcile by hand. You operate all of them from one screen.The eight service modules
CloudHub uses bracketed action verbs as its design language. Each verb is one of the eight service modules.| Module | Verb | What it owns |
|---|---|---|
| Inventory Management | [Optimise] | Master SKU catalogue, per-marketplace listings, imports / exports, listing status, FBA inventory |
| Order Management | [Deliver] | Pending orders, scan pack ship, manual orders, FBA orders, courier manifests, print logs |
| Repricing Automation | [Compete] | Amazon repricing dashboard, competition analysis, min / max price rules, per-SKU repricing status |
| Reporting and Analytics | [Analyse] | Sales, products, returns, late shipments, VAT, inventory age, website cart and search reports |
| Warehouse Management | [Locate] | Warehouse and stock locations, purchase orders, suppliers, goods received, stock movement log |
| Setup and Configuration | [Configure] | Marketplace accounts, order workflow, shipping carriers, repricing profiles, document templates, user permissions |
| Customer Services | (no bracket) | Create order, customer-service-led order entry, website customers and sales lookup |
| Vendor Central | (no bracket) | Amazon Vendor Central direct fulfilment, vendor retail, vendor inventory, vendor setup |
The VendorDB multi-account model
CloudHub does not assume one user equals one company. The platform is built around a VendorDB code that identifies the trading entity. A single user can switch between several VendorDBs from the avatar menu (Switch VendorDB), each with its own marketplace accounts, warehouses, repricing profiles, and SKU catalogue. Examples of VendorDB codes from a real environment:- 247C1005, Channels Ahead Demo Store
- 247C1007, The Monogram Group Limited
- 247C1035, Five Diamond Trading Limited
- 247C1041, Rejel Automotive Parts Ltd
- 247C1050, W.C.Maunders Ltd
- 247C1062, Krispy Kreme UK Ltd
Who CloudHub is for
CloudHub is purpose-built for these merchant profiles:- Multi-marketplace operators, sellers running Amazon plus eBay plus at least one of OnBuy, Cdiscount, FNAC, Rakuten, TradeMe, Allegro, Fruugo, or Shopline.
- Amazon-led brands with FBA + FBM mix who need repricing automation and FBA stock visibility in one place.
- Multi-entity groups, parent companies with several trading entities or brands that share warehouses but need ringfenced books per entity.
- 3PL providers and aggregators who manage marketplace stores on behalf of clients and need per-client VendorDB segregation.
- D2C brands expanding to marketplaces, merchants whose Shopify or BigCommerce store is solid and who are now moving onto Amazon and eBay without a multichannel platform yet.
Current marketplace coverage
The Inventory Hub today shows tabs for Amazon, eBay, OnBuy, Rakuten, Cdiscount, FNAC, TradeMe, Shopify, Allegro, Fruugo, Shopline, Abebooks, and FBA (as a distinct fulfilment surface within Amazon). See Inventory Hub for the full marketplace tab walkthrough. Cross-link the per-marketplace landing pages in the connector hub for marketplace-specific connection mechanics: Amazon, eBay, OnBuy, Fruugo, Shopline, Abebooks.Merchant-demand additions in flight
These three are the most-requested additions from current CloudHub users and are being scoped for a future release:- Temu, the cross-border discount marketplace.
- TikTok Shop, the social commerce surface that has lifted ten figures of GMV in the last two quarters.
- Tesco, the UK supermarket marketplace for FMCG and grocery-adjacent sellers.
ShipBob and Vortex IQ platform connectors
CloudHub is for marketplace inventory and order operations. For 3PL fulfilment, the recommended connector is ShipBob, which is already live as a Vortex IQ platform-level connector. CloudHub orders that are routed to ShipBob for fulfilment are tracked in the ShipBob Nerve Centre tab while the order workflow itself is owned by CloudHub.Pages in this section
| Section | Pages |
|---|---|
| CloudHub login, CloudHub dashboard | Sign-in flow and top-level KPIs |
| Account, edit user and password, Switch VendorDB | Profile, password, multi-account switching |
| Optimise, Inventory Hub, Graphical Dashboard, Import and Export, Add a Product | The [Optimise] inventory module |
| Deliver, Orders overview, Scan Pack Ship, Manual and FBA Orders | The [Deliver] order module |
| Compete, Repricing overview, Competition Analysis, Repricing Rules and Status | The [Compete] repricing module |
How CloudHub connects to the rest of the AI OS
- Nerve Centre tabs for each marketplace surface raw KPIs (sessions, conversion, BSR, buy-box win rate) that complement CloudHub operational metrics.
- Vortex Mind reports such as Daily Revenue Leakage and Customer Recovery Opportunity run against the unified order data flowing through CloudHub.
- Ask Viq can answer “how many Amazon orders are stuck in Pending today?” and “which SKUs are blocked on eBay?” by reading CloudHub state.
- Actions findings such as “out of stock on eBay but in stock on Amazon” route into the relevant CloudHub Inventory Hub tab.