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Card class: Non-HeroCategory: Ecommerce Platform
Mean Sales Order line total. Mid-market B2B AOVs typically run 8 to 15x DTC.

At a glance

Mean Sales Order value. For B2B Fortune 500 distributors typically 20Kto20K to 200K depending on industry; for B2C / DTC much lower.
What it countsSUM(ordered_amount) / COUNT(SO) for SOs created in the window.
Tax treatmentNet of tax.
ShippingIncluded on SO line.
DiscountsPost-discount.
CancelledExcluded.
CurrencyReporting ledger.
Time window30D vsP
Alert triggerdrop >10% vsP
Sentiment keyaov_trend
Rolesowner, finance

Calculation

Calculated automatically from your Oracle ERP Cloud data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A US Fortune 500 distributor on Oracle ERP Cloud. 30D window 14 Mar 26 to 12 Apr 26.
This periodPrior
Sales Orders4,8204,720
Total SO value$124M$128M
Average SO$25,725$27,118
Five things to notice:
  1. AOV dropped 5.1% vsP. Within healthy range; if it continues 3 periods, investigate mix shift.
  2. Volume up but value down = customers buying smaller orders or smaller-cart customers gaining share.
  3. Per-channel cut reveals which channel is dragging.
  4. Compare to Top B2B Accounts for whether top customers are buying smaller.
  5. DTC vs B2B mix changes AOV dramatically.

Sibling cards merchants should reference together

CardWhy pair
Open Sales OrdersVolume.
Open Sales Order ValueTotal value.
Top Customers by RevenueConcentration.

Reconciling against the vendor’s own dashboard

Where to look in Oracle ERP Cloud:
OTBI → Order Management Real Time with average
Why our number may legitimately differ:
ReasonDirectionWhy
Date conventionEitherCard uses creation date; some reports use schedule date.
Cross-connector reconciliation:
CardNotes
Commerce AOV cardsShould align in commerce-only channels.

Known limitations / merchant FAQs

Why does B2B AOV swing so much vs DTC? B2B order sizes vary by customer; one large customer placing a big order can move the average noticeably. Includes drop-ship orders? Yes by default. Multi-BU averaging? Card averages globally; drill-down per-BU available.

Tracked live in Vortex IQ Nerve Centre

Average Sales Order Value is one of hundreds of KPI pulses Vortex IQ tracks across Oracle ERP Cloud and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.