Sales Orders blocked at credit-hold gate, ranked by line value.
At a glance
Sales Orders held at the Oracle Credit Management gate, ranked by SO value. The Credit Hold subset of Sales Orders Blocked, promoted as its own card because Credit Management is a distinct workflow.
| What it counts | Open SOs with Hold Type = Credit Hold from Oracle Credit Management. Excludes other hold types (inventory, pricing, manual, approval). |
| Currency | Reporting ledger. |
| Business Unit scope | Respects dashboard filter. |
| Time window | Real-time snapshot. |
| Alert trigger | >0 high-value held (default >$25K). |
| Roles | owner, finance, operations |
Calculation
Calculated automatically from your Oracle ERP Cloud data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
A US Fortune 500 distributor on Oracle ERP Cloud. Snapshot 14 Apr 26.| Customer | SO count | Total $ | Reason |
|---|---|---|---|
| ACME Industries Inc | 4 | $620,000 | Credit limit exceeded |
| Beta Wholesale LLC | 3 | $480,000 | Past due 60+ days |
| Gamma Retail Group | 2 | $320,000 | Credit review pending |
| Delta Manufacturing | 5 | $280,000 | Credit limit exceeded |
| Various smaller | 24 | $1,820,000 | Mixed |
| Total Credit-Held | 38 | $3,520,000 |
- $3.5M of orders blocked at credit gate. This is real revenue at risk; until released, no GL booking.
- Top 4 customers hold 48% of the $. Concentration: a few customer-specific resolutions clear half the held value.
- “Credit limit exceeded” is the most actionable bucket. Either expand the limit (if customer is healthy) or collect on past-due to free up credit.
- “Past due 60+ days” triggers automatic hold per Oracle Credit Management policy. Resolution: pay the past-due, then auto-release.
- Cross-reference Customer Credit Utilisation: which customers are at high % of limit; predicts upcoming holds.
Sibling cards merchants should reference together
| Card | Why pair |
|---|---|
| Sales Orders Blocked | Parent card. |
| Customer Credit Utilisation | Predictive. |
| Credit Hold Spike | Alert layer. |
| A/R Aging Detail | Past-due drivers of credit holds. |
Reconciling against the vendor’s own dashboard
Where to look in Oracle ERP Cloud:Credit Management → Manage Credit Reviews Order Management → Manage Holds filter Hold Type = Credit OTBI → Credit Management Real TimeWhy our number may legitimately differ:
| Reason | Direction | Why |
|---|---|---|
| In-flight release | Either | Holds being released at moment of snapshot. |