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Metrics type: Card

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At a glance

Count of open Sales Orders not yet fully invoiced. Volume metric companion to Open Sales Order Value.

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Calculation

Calculated automatically from your Oracle ERP Cloud data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

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Worked example

A US Fortune 500 distributor on Oracle ERP Cloud. Snapshot 14 Apr 26. Five things to notice:
  1. 1,474 open SOs for a $900M distributor is healthy throughput.
  2. 612 Awaiting Shipping is the warehouse queue.
  3. 248 Shipped Not Invoiced is the AutoInvoice queue.
  4. 142 Entered is the front-of-funnel.
  5. Volume × value: pair with average SO value to size each bucket’s $ exposure.

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Sibling cards merchants should reference together

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Reconciling against the vendor’s own dashboard

Where to look in Oracle ERP Cloud:
Order Management → Manage Orders filter status open OTBI → Order Management Real Time count
Why our number may legitimately differ: Cross-connector reconciliation:

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Known limitations / merchant FAQs

Why count not value? Operations workload metric. Includes RMAs? Configurable; default excludes. Multi-BU? Yes via filter.

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Tracked live in Vortex IQ Nerve Centre

Open Sales Orders is one of hundreds of KPI pulses Vortex IQ tracks across Oracle ERP Cloud and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.