At a glance
The Walmart Marketplace Health Score rolls your most important Seller Center signals into one number, so you can tell at a glance whether your account is in good standing. It blends Listing Quality Score, on-time dispatch SLA compliance, the share of listings that are active, and the count of suspended or item-setup-error listings. When this score slips, Walmart’s own auto-visibility logic tends to push your items down in search and Buy Box contention.
Calculation
Vortex IQ pulls the underlying performance and catalogue signals from your Walmart Marketplace account, normalises each one onto a common scale, and combines them into a single weighted composite. The inputs include your average Listing Quality Score, your on-time dispatch SLA compliance, the proportion of your catalogue that is active and published, and an inverse contribution from suspended or item-setup-error listings. As shown in the At a glance summary, the result is a single count-style index that moves with the health of those component signals. See the worked example below for how the pieces combine in practice.Worked example
A representative reading of Walmart Marketplace Health Score for a typical merchant on Walmart Marketplace. On 12 Mar 26 a seller sees the score sitting at 64, below the 70 alert line. Drilling in, the average LQS is healthy and active listings are strong, but on-time dispatch slipped to the low 90s during a carrier delay and a handful of listings went into item-setup-error after a feed change. The combined drag pulled the composite under threshold. The action is to clear the setup errors first, then stabilise dispatch, which lifts both component signals and restores the score. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.Sibling cards merchants should reference together
Reconciling against Walmart Seller Center
Where to look in Walmart Seller Center: There is no single Seller Center figure that equals this composite; instead, cross-check the component signals in the Performance / Scorecard area, the Listing Quality dashboard, and the Item / Catalog views. Together those screens explain every movement in the score. Why the Vortex IQ value may legitimately differ:
Cross-connector reconciliation: complement with sibling cards in the same category for the full diagnostic picture. For divergence investigations, use Vortex Mind.