At a glance
The Walmart Marketplace Health Score rolls your most important Seller Center signals into one number, so you can tell at a glance whether your account is in good standing. It blends Listing Quality Score, on-time dispatch SLA compliance, the share of listings that are active, and the count of suspended or item-setup-error listings. When this score slips, Walmart’s own auto-visibility logic tends to push your items down in search and Buy Box contention.
| What it counts | A composite index derived from LQS, dispatch SLA compliance, active-listing percentage, and the inverse of suspended-listing count across your Walmart Marketplace account. |
| Sample type | Backend API data from Walmart Marketplace, refreshed on the standard data refresh. |
| Why it matters | A low score is a strong leading indicator that Walmart will throttle your visibility, suppress listings, and put your Pro Seller standing at risk. |
| Reading the value | Higher is healthier; a falling score means one or more underlying signals is degrading. |
| Currency | count |
| Time window | RT/7D |
| Alert trigger | <70 |
| Sentiment key | wal_marketplace_health_score |
| Roles | owner, finance, operations |
Calculation
Vortex IQ pulls the underlying performance and catalogue signals from your Walmart Marketplace account, normalises each one onto a common scale, and combines them into a single weighted composite. The inputs include your average Listing Quality Score, your on-time dispatch SLA compliance, the proportion of your catalogue that is active and published, and an inverse contribution from suspended or item-setup-error listings. As shown in the At a glance summary, the result is a single count-style index that moves with the health of those component signals. See the worked example below for how the pieces combine in practice.Worked example
A representative reading of Walmart Marketplace Health Score for a typical merchant on Walmart Marketplace. On 12 Mar 26 a seller sees the score sitting at 64, below the 70 alert line. Drilling in, the average LQS is healthy and active listings are strong, but on-time dispatch slipped to the low 90s during a carrier delay and a handful of listings went into item-setup-error after a feed change. The combined drag pulled the composite under threshold. The action is to clear the setup errors first, then stabilise dispatch, which lifts both component signals and restores the score. For deeper investigation, use Vortex Mind to trace upstream causes; for natural-language exploration, ask Ask Viq.Sibling cards merchants should reference together
| Card | Why merchants reach for it |
|---|---|
wal_avg_lqs | LQS is a core input to the composite, so a dip here pulls the score down. |
wal_sla_compliance | On-time dispatch is one of the heaviest-weighted health signals. |
wal_suspended_listings | Suspended and setup-error listings drag the score down directly. |
wal_active_listings | The active-listing share feeds the composite as a catalogue-health proxy. |
wal_revenue_at_risk | Quantifies the revenue exposure when the health score falls. |
Reconciling against Walmart Seller Center
Where to look in Walmart Seller Center: There is no single Seller Center figure that equals this composite; instead, cross-check the component signals in the Performance / Scorecard area, the Listing Quality dashboard, and the Item / Catalog views. Together those screens explain every movement in the score. Why the Vortex IQ value may legitimately differ:| Reason | Direction | What to do |
|---|---|---|
| Period boundary. Vortex IQ uses RT/7D rolling by default; Seller Center may use calendar periods. | Variable | Match the period range. |
| Time zone. Seller Center uses the account time zone; Vortex IQ aligns to the merchant reporting time zone. | Marginal | Confirm time zone match. |
| Filter scope. Profile-level filters (fulfilment type, test orders) may narrow the Vortex IQ view. | Variable | Match filter settings. |