Microsoft Dynamics 365 Finance sentiment settings, Vortex IQ Nerve Centre

Nerve Centre KPIs · Audit Profile · Sentiment Settings Vortex IQ AI OS ships industry-standard benchmark bands for each Microsoft Dynamics 365 Finance KPI, so your dashboard flags Performing Well or Needs Attention the moment you connect. 34 of the 86 Microsoft Dynamics 365 Finance cards are sentiment-tuned; the rest are informational (counts, lists, breakdowns) with no good/bad direction. The benchmarks below are a starting point grounded in industry standards. Adjust any Good or Bad threshold to match your business and save it for your company in Settings → Dashboard Settings → Sensitivity.

How sentiment powers triage

Sentiment turns the dashboard into a focus list. Every KPI is sorted into one of three states you can filter on:

Performing - comfortably inside the good band.
Needs Attention - has breached the band you set. This is where to act.
Stable - within range, or an informational card with no good/bad direction.

Any KPI that has not met its sentiment band is flagged Needs Attention, so you go straight to the handful of cards that need action instead of scanning hundreds of charts.

Card	Direction	Good	Bad	Unit
AP Aging - 60+ Days	Lower is better	10	30	%
AR Aging on Customers with Active Ecom Orders	Lower is better	5	15	Currency
AR Aging - 60+ Days	Lower is better	5	15	%
Average Landed Cost per Unit	Lower is better	0	10	Currency
Average Sales Order Value	Watch for drops	0	-10	Currency
Cash Application Rate	Higher is better	95	85	%
Cash Collected	Watch for drops	0	-15	Currency
Customer Credit Utilisation	Lower is better	60	85	%
Days Sales Outstanding (DSO)	Lower is better	30	60	Count
Dead Stock with Active Ad Spend	Lower is better	5	15	Currency
ERP-vs-Ecom Inventory Variance %	Lower is better	1	5	%
Ecom Customers Absent from D365	Lower is better	0	10	Count
Ecom Customers Absent from D365 Customer Master	Lower is better	0	10	Count
FX Currency Exposure	Lower is better	5	15	Currency
Gross Margin Percentage	Lower is better	0	5	%
Inventory Aging	Lower is better	5	15	Currency
Inventory Turnover Ratio	Higher is better	4	2	Count
Invoiced Revenue	Watch for drops	0	-15	Currency
Journal Imbalances (rejected at posting)	Lower is better	0	5	Count
Journals Rejected at Posting (PostingStatus=Rejected)	Lower is better	0	5	Count
Landed Cost Variance vs Standard	Lower is better	2	5	Currency
Ledger Period Close Past Deadline	Lower is better	0	5	Count
Ledger Period Close Status	Lower is better	0	5	Count
Low Stock Alerts	Lower is better	0	5	Count
Margin Erosion Alerts	Lower is better	0	5	Currency
OOS with Open Sales Order Demand	Lower is better	0	5	Count
Open (Not Posted) Journal Entries	Lower is better	0	50	Count
Orders on Credit Hold	Lower is better	0	5	Currency
Overdue Invoice Value	Lower is better	0	50000	Currency
Returns Count	Lower is better	5	20	Count
Revenue Gap vs Commerce	Lower is better	0	5	Currency
SKUs with D365-vs-Ecom Inventory Drift >5%	Lower is better	1	5	Count
Sales Order to Invoice Lead Time	Lower is better	3	7	Count
Sales Orders Blocked on Inventory or Credit	Lower is better	0	5	Currency

​How sentiment powers triage

How sentiment powers triage