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Metrics type: Supporting Metrics • Category: Ecommerce Platform

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At a glance

Total dollar value of posted Sales Invoices past their Due Date and not yet paid. The pure overdue subset of AR.

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Calculation

Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

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Worked example

US distributor on BC, snapshot 14 Apr 26. 40% of 11.42MtotalARisoverdue.The90+portion(11.42M total AR is overdue. The 90+ portion (360K) is at risk of bad-debt provision.

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Sibling cards merchants should reference together

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Reconciling against the vendor’s own dashboard

Where to look in Business Central:
Reports > Finance > Customer > Customer Aging Statistics Aged Accounts Receivable filtered to past Due Date
Why may differ: Cross-connector reconciliation: No commerce-side counterpart.

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Known limitations / merchant FAQs

Healthy overdue %? < 25% of total AR is healthy for B2B. > 40% indicates collection or credit policy issues. Bad debt provision threshold? Most policies require 100% provision on AR > 180 days, 50% on 121-180, 10% on 91-120. Sales Credit Memos applied? Net Customer Ledger Entry remaining amount used. Disputed invoices? Excluded if BC has a Dispute flag set on the Customer Ledger Entry. Configure if your AL Extension uses different field. Multi-Company aggregation? Yes.

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Tracked live in Vortex IQ Nerve Centre

Overdue Invoice Value is one of hundreds of KPI pulses Vortex IQ tracks across Microsoft Dynamics 365 and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.