At a glance
Count of open Sales Orders (Document Type = Order, not yet fully Invoiced). Volume metric paired with Open SO Value.
Calculation
Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
US distributor on BC, snapshot: 491 open Sales Orders. Average value 7.56M open book matches Open SO Value. Volume vs value tells operations whether the backlog is many small orders or few large.Sibling cards merchants should reference together
Reconciling against the vendor’s own dashboard
Where to look in Business Central:Sales > Sales Orders list page (count visible at bottom)Why may differ:
Cross-connector reconciliation:
shopify.open_orders_count for DTC subset.