Skip to main content
Card class: HeroCategory: Ecommerce Platform
Top finding for the Finance Controller. SKUs whose unit margin has materially eroded in the last quarter.

At a glance

Alert table of SKUs whose Gross Margin % has dropped > 20% over the last 90 days vs the prior 90 days, ranked by absolute revenue at risk. The Controller’s worklist for cost-control conversations.
What it countsFor each Item with revenue in both windows: (Margin% this 90D) minus (Margin% prior 90D). Items where the drop exceeds 20% (relative) AND the revenue is > $5K appear in the alert table.
Revenue minimum$5K USD equivalent over the window, to suppress noise from low-volume SKUs. Tunable.
VAT / tax treatmentNet of VAT on both sides.
CurrencyMulti-Company: each Item’s revenue and COGS translated to Reporting Currency for consistent comparison.
FIFO turnover noteA SKU sometimes shows “margin erosion” purely from FIFO layer turnover (consuming a higher-cost layer this period). The card flags this if Avg Unit Cost has risen > 5% but Selling Price unchanged; the recommended action is then “verify cost layer”, not “raise prices”.
Sales Credit Memo handlingExcluded. Returns post negative revenue + reverse COGS; the per-SKU margin% remains stable across a return.
Time window90D vsP (90-day window vs prior 90-day window)
Alert triggerany SKU dropped >20% margin (relative drop, e.g. 30% margin to 24% margin = 20% relative drop)
Sentiment keymargin_erosion
Rolesowner, finance

Calculation

Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

A US wholesale electronics distributor on BC. 90-day window 14 Jan 26 to 13 Apr 26 vs prior 90D.
SKUDescriptionRevenue (USD)Margin% priorMargin% thisRelative dropSuspected cause
ELEC-LAPTOP-A14Laptop A14, 14”$1,840,00022.8%16.4%-28%Vendor cost rose, prices unchanged
ELEC-MONITOR-27UHDMonitor 27” UHD$620,00031.4%22.6%-28%FIFO layer turnover (Q4 cost spike)
ELEC-DOCK-USB4USB4 Dock$480,00038.2%24.8%-35%Markdown campaign for clearance
ELEC-KEYBRD-MXMX Keyboard$284,00041.6%30.4%-27%Channel mix: shifted to marketplace
ELEC-MOUSE-LOGLogitech mouse$182,00028.4%19.8%-30%Vendor minimum-advertised-price change
Top 5 total$3,406,000
Five things to notice:
  1. **Laptop A14 (1.84Mrevenue,281.84M revenue, 28% margin drop) is the biggest dollar impact.** A 6.4 percentage point drop on 1.84M of revenue = $118K of margin loss in the 90-day window vs prior. The Controller’s first conversation is with the vendor.
  2. Monitor 27UHD is FIFO turnover, not policy. The card flags this with a “verify cost layer” suggestion. Before the merchant raises prices, the procurement team should confirm whether the new layer is the new normal or a one-time spike.
  3. USB4 Dock is intentional clearance. The merchandising team ran a 30%-off promotion to clear ageing stock. The margin drop is by design; the card surfaces it so it does not get conflated with the unintended drops.
  4. Keyboard channel mix shift. The merchant added a Walmart Marketplace channel which has higher fees + lower selling prices. Margin% dropped on the SKU even though the unit cost is unchanged. Action: route the SKU to higher-margin channels, or surcharge the Walmart price.
  5. The Vendor Minimum-Advertised-Price (MAP) change on Logitech mouse is a category-wide signal. All Logitech SKUs likely showing similar drops. Pair with Margin by SKU for the brand-level view.

Sibling cards merchants should reference together

CardWhy pair it with Margin Erosion Alerts
Gross Margin %The headline; this card is the SKU-level cause.
Margin by SKUPer-SKU detail; full list, not just alert candidates.
Landed Cost VarianceProcurement-side root cause when COGS spikes.
Average Landed Cost per UnitTracks cost-side trajectory by SKU.
Margin Compression AlertHeadline-level trigger when many SKUs erode at once.
Total COGSAggregate COGS movement.
Top SKUs by Inventory ValueConcentration check.

Reconciling against the vendor’s own dashboard

Where to look in Business Central:
Item Card > Statistics > Avg. Sales Profit % (per-Item lifetime, not period vs period) Reports > Sales > Sales Statistics by Item (per-Item period revenue + profit) Power BI > Sales Insights > Margin by Product tile
BC does not have a native period-vs-period margin-erosion view. Most merchants build a saved Excel pivot from Sales Statistics. The card automates this every 15 minutes. Why our list may legitimately differ from BC’s reports:
ReasonDirectionWhy
Window selectionEitherCard uses 90D vs prior 90D; BC defaults to fiscal-period vs prior fiscal-period. Different window lengths produce different signals.
Adjust Cost batch timingSmallPre-batch margins are approximated; post-batch exact.
Sales Credit Memo handlingCard excludes returns in margin%Some merchants include them; configurable.
Multi-Company aggregationCard sees more SKUsPer-Company SKU views miss SKUs that span Companies.
Cross-connector reconciliation: This is a BC-internal alert. The closest cross-connector finding is Dead Stock with Active Ad Spend, which surfaces the SKUs being marked down for clearance while ads still fire. The two cards together identify both the cost-side and demand-side margin compression.

Known limitations / merchant FAQs

Why 20% relative drop as the threshold? A 20% relative drop on a 30% margin = a 6 percentage-point drop in absolute margin. That is material for any business. Merchants in low-margin categories (electronics, industrial wholesale) often tighten to 10%; high-margin (apparel, specialty) loosen to 30%. Why is the same SKU appearing on this card for 3 months in a row? Because the prior-period baseline is rolling. If margin permanently shifts to a lower level, the card stops alerting once the drop is no longer relative-to-prior. To check, look at the trendline: a one-time drop shows as a step; a continuing slide shows as a curve. Does FIFO turnover trigger false positives? Yes by design, the card flags them with a “verify cost layer” suggestion in the row. The recommended action is then to confirm whether the new layer reflects current vendor pricing or a transient batch. What about new SKU launches? Excluded if the SKU has < 90 days of revenue history (no prior baseline to compare against). Multi-Company tenants: same SKU sold in two Companies, which margin counts? Per Company, separately. The card lists Item No. + Company Name so the same SKU can appear twice if both Companies’ margin eroded. This avoids masking Company-specific cost or pricing issues. How does this interact with the Margin Compression Alert? Margin Compression Alert fires at the headline level (the consolidated Gross Margin % drops > 2pp vsP). This card is the SKU-level worklist. The Compression Alert tells you “something is wrong”; this card tells you “here are the 5 SKUs causing it”. Does the card account for Item Charges (freight, customs)? Yes. Item Charges allocated to Items roll into Unit Cost, which drives COGS, which drives margin. A spike in freight charges shows up as margin erosion on the affected SKUs. Power BI’s Sales Insights: same alert? Power BI’s Margin by Product tile shows the snapshot but does not auto-alert on relative drops. The merchant has to manually notice. This card surfaces the worst movers daily.

Tracked live in Vortex IQ Nerve Centre

Margin Erosion Alerts is one of hundreds of KPI pulses Vortex IQ tracks across Microsoft Dynamics 365 and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.