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Card class: Non-HeroCategory: Ecommerce Platform
Average days from Sales Order creation to Posted Sales Invoice issued. Reflects fulfilment + billing-cycle health.

At a glance

What it countsAverage days from Sales Order Document Date to matching Posted Sales Invoice Posting Date.
Tax treatmentn/a.
Currencyn/a.
Time window30D vsP
Alert trigger>7 days OR up >2 vsP
Sentiment keyso_to_invoice
Rolesowner, finance, operations

Calculation

Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

US distributor: Avg 8.4 days SO-to-Invoice this 30D vs 6.2 prior. Lead time rising = billing backlog or fulfilment slowdown. Action: investigate Combine Shipments batch run schedule.

Sibling cards merchants should reference together

CardWhy pair
Open Sales Order ValueStuck book.
Sales Orders BlockedWhy stuck.
DSODownstream impact.

Reconciling against the vendor’s own dashboard

Where to look in Business Central:
Manual: Posted Sales Invoices vs originating Sales Order Document Date
Why may differ:
ReasonDirectionWhy
Multi-Company aggregationCard sums
Cross-connector reconciliation: The DTC commerce side typically settles within hours, dragging avg lead time down for DTC-heavy businesses.

Known limitations / merchant FAQs

B2B benchmark? Net-30: 5 to 10 days from Order to Invoice. Net-60: 10 to 20 days. DTC benchmark? Hours to 1 day. Combine Shipments batch? Many BC tenants batch-invoice weekly via Combine Shipments. Lead time rises if the batch runs less often.

Tracked live in Vortex IQ Nerve Centre

Sales Order to Invoice Lead Time is one of hundreds of KPI pulses Vortex IQ tracks across Microsoft Dynamics 365 and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.