At a glance
| What it counts | Alert when count of orders on Credit Hold exceeds 2 standard deviations vs 90D baseline. |
| Tax treatment | n/a. |
| Currency | Reporting Currency. |
| Time window | 30D |
| Alert trigger | credit holds up >2σ vs baseline |
| Roles | owner, finance |
Calculation
Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.Worked example
US distributor: baseline 8 holds/month, current 22 (+175%). 2σ spike fires alert. Likely cause: rising DSO compressing customer credit limits.Sibling cards merchants should reference together
| Card | Why pair |
|---|---|
| Orders on Credit Hold | Underlying. |
| Customer Credit Utilisation | Predictive. |
| DSO | Driver. |
Reconciling against the vendor’s own dashboard
Where to look in Business Central:See Orders on Credit Hold reconcile.Cross-connector reconciliation: Stripe payment failures often precede BC credit holds.