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Card class: Non-HeroCategory: Ecommerce Platform
Share of received cash that has been auto-matched to invoices. Low rates mean manual reconciliation backlog.

At a glance

Share of cash received that has been auto-matched to specific Sales Invoices in BC. auto-applied / total received. Low rates indicate manual reconciliation backlog.
What it countsSUM(Customer Ledger Entry.Amount where Applies-to Doc No is set) / SUM(all Payment Customer Ledger Entries) over 30D.
CurrencyReporting Currency.
Time window30D
Alert trigger<85%
Sentiment keycash_app_rate
Rolesowner, finance

Calculation

Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

US distributor on BC, 30D window 14 Mar to 12 Apr 26.
MetricValue
Total cash received$6,984,000
Auto-applied to specific Invoice$6,043,000
Cash Application Rate86.5%
Manual queue (unapplied)$941,000
86.5% just above the 85% alert threshold. The $941K manual queue means AR clerks reconcile by hand.

Sibling cards merchants should reference together

CardWhy pair
Cash CollectedTotal cash.
DSOSlow application = higher DSO.
Cash Applied TodayDaily slice.

Reconciling against the vendor’s own dashboard

Where to look in Business Central:
Customer Ledger Entries with Applies-to Doc No filter Payment Reconciliation Journal
Why may differ:
ReasonDirectionWhy
OData freshnessCard 15 min behind
Cross-connector reconciliation: No commerce-side counterpart.

Known limitations / merchant FAQs

Healthy rate?
90% via lockbox + auto-apply rules. <80% indicates manual reconciliation problem.
Improving from 85% to 95%: how? Lockbox vendor with structured remittance, BC’s Match Customer Ledger Entries auto-apply rules, customer self-service portals. Power Automate AL workflow integration? Yes, BC’s Payment Reconciliation Journal supports Power Automate triggers for unmatched payments.

Tracked live in Vortex IQ Nerve Centre

Cash Application Rate is one of hundreds of KPI pulses Vortex IQ tracks across Microsoft Dynamics 365 and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.