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Card class: Card
Pending Approval / Pending Fulfilment / Pending Billing / Closed mix in Business Central.

At a glance

What it countsOpen / Released / Pending Approval / Pending Prepayment counts and dollar values in BC.
Tax treatmentNet of VAT for value.
CurrencyReporting Currency.
Time windowRT
Alert trigger-
Rolesowner, operations

Calculation

Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

Worked example

US distributor, snapshot:
StateCountValue
Open142$1.84M
Pending Approval38$620K
Released286$4.18M
Released + partial ship24$920K
Total490$7.56M

Sibling cards merchants should reference together

Reconciling against the vendor’s own dashboard

Where to look in Business Central:
Sales Orders > Filter by Status
Why may differ:
ReasonDirectionWhy
AL Extension custom statesEitherCustom states mapped to standard states in field map
Cross-connector reconciliation: No commerce-side counterpart.

Known limitations / merchant FAQs

BC’s Status enum? Open, Released, Pending Approval, Pending Prepayment. Released + partial ship? Subset of Released where Qty Shipped > 0 but not all lines shipped. Custom workflow states? Mapped via field map.

Tracked live in Vortex IQ Nerve Centre

Sales Order State Breakdown is one of hundreds of KPI pulses Vortex IQ tracks across Microsoft Dynamics 365 and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.