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Metrics type: Card
Pending Approval / Pending Fulfilment / Pending Billing / Closed mix in Business Central.

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At a glance

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Calculation

Calculated automatically from your Microsoft Dynamics 365 data. See the At a glance summary above for what the metric tracks and the worked example below for a typical reading.

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Worked example

US distributor, snapshot:

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Sibling cards merchants should reference together

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Reconciling against the vendor’s own dashboard

Where to look in Business Central:
Sales Orders > Filter by Status
Why may differ: Cross-connector reconciliation: No commerce-side counterpart.

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Known limitations / merchant FAQs

BC’s Status enum? Open, Released, Pending Approval, Pending Prepayment. Released + partial ship? Subset of Released where Qty Shipped > 0 but not all lines shipped. Custom workflow states? Mapped via field map.

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Tracked live in Vortex IQ Nerve Centre

Sales Order State Breakdown is one of hundreds of KPI pulses Vortex IQ tracks across Microsoft Dynamics 365 and 70+ other ecommerce connectors. Nerve Centre runs the detection layer; Vortex Mind investigates the cause when something moves; Ask Viq lets you interrogate any number in plain English. Start for free or book a demo to see this metric running on your own data.